Service Charge Coordinator
3 weeks ago
About The Role
The Hyde Group is seeking a dedicated Service Charge Coordinator to oversee the management of service charges across our properties.
Our mission is straightforward: by ensuring our customers have access to safe and quality housing, we empower them to thrive, appreciate their surroundings, and engage with their communities.
In this pivotal role, you will be at the forefront of the Service Charge Team, responsible for delivering precise service charge calculations and ensuring compliance with relevant regulations.
Your responsibilities will include:
- Providing leadership and mentorship to the service charge team.
- Identifying training needs and facilitating ongoing professional development to enhance team capabilities.
- Establishing clear objectives, tracking performance against key performance indicators (KPIs), and conducting regular assessments.
- Staying informed about current regulations and developing service charge policies that align with legal requirements.
- Demonstrating a minimum of three years' experience in a management role focused on service charge calculations and compliance.
- Exhibiting strong leadership and team management abilities.
- Possessing knowledge in financial analysis and risk management related to service charge processes.
- Managing the complete administration of service charges, which includes budgeting, reconciliation, and customer engagement.
We offer a comprehensive benefits package that includes:
- A robust pension plan
- Life insurance coverage
- Generous holiday allowances
- An award-winning flexible benefits program
At The Hyde Group, we are committed to fostering a culture of diversity and inclusion. We strive to create an environment where inclusivity is a fundamental aspect of our operations. As a disability confident employer, we are dedicated to supporting you with any reasonable adjustments you may require during the recruitment process.
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