Housing Services Coordinator

4 weeks ago

London, Greater London, United Kingdom The Hyde Group Full time £41,000
Service Charge Coordinator
The Hyde Group is seeking to appoint a Service Charge Coordinator.

Our mission is straightforward: by ensuring our clients have access to safe and quality housing, we empower them to reach their full potential, appreciate their surroundings, and actively participate in their communities.

In the role of Service Charge Coordinator, you will collaborate with the Service Charge Team to guarantee the precise generation of service charge documentation, both estimates and actuals.

Your responsibilities will include being the primary contact for client inquiries, overseeing the comprehensive case management process, and maintaining consistent communication throughout the service charge cycle.

  • Address service charge inquiries, delivering exceptional client-focused support.
  • Generate clear breakdowns and summaries of service charges for clients.
  • Proactively reach out to clients as a key contact for any service charge issues.
  • Calculate and prepare accurate actual and estimated service charge documents.
  • Demonstrated experience in service charge calculations and oversight.
  • Understanding of financial analysis and reconciliation of transactional cost data.
  • Ability to work collaboratively, fostering relationships with internal teams and departments.

We offer a comprehensive benefits package, including:

  • A robust pension plan
  • Life insurance
  • Generous holiday allowance
  • An award-winning flexible benefits program

At The Hyde Group, we prioritize diversity and inclusion, striving to cultivate a culture where inclusivity is standard practice rather than a mere initiative.

We are a disability confident employer and are committed to supporting you with any reasonable adjustments you may require during the recruitment process.

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