Housing Services Coordinator

4 weeks ago


London, Greater London, United Kingdom CRA GROUP LIMITED Full time
Role Overview

CRA GROUP LIMITED is seeking a dedicated professional to join our team as a Housing Services Coordinator. This position plays a crucial role in providing essential support to individuals facing housing challenges.

Key Responsibilities
  • Act as a primary contact for clients seeking assistance with housing options.
  • Collaborate with team members to fulfill obligations under relevant housing legislation.
  • Maintain a comprehensive understanding of housing laws and regulations, including those pertaining to homelessness.
Essential Knowledge and Skills

The ideal candidate will possess:

  • In-depth knowledge of the duties owed to individuals experiencing homelessness.
  • Familiarity with landlord-tenant laws and various housing acts.
  • Understanding of strategies aimed at preventing homelessness and available housing initiatives.
Interpersonal Skills

Successful candidates will demonstrate:

  • Exceptional communication skills, both verbal and written, to provide sensitive and persuasive advice.
  • The ability to negotiate effectively on behalf of clients to secure housing solutions.
  • Experience in a customer-focused environment, ensuring high-quality service delivery.
Technical Proficiency

Candidates should have:

  • Strong IT skills, including proficiency in databases and Microsoft Office applications.
  • The capability to produce various documents and manage email communications efficiently.
  • A solid understanding of welfare benefits and basic financial advice.
Decision-Making Abilities

Applicants must be able to:

  • Draft comprehensive decision letters that can withstand review processes.
  • Work collaboratively across different sectors and agencies to achieve housing solutions.

If you are passionate about making a difference in the housing sector and possess the required skills and knowledge, we encourage you to consider this opportunity with CRA GROUP LIMITED.



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