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Housing Services Coordinator

3 months ago

London, Greater London, United Kingdom CRA GROUP LIMITED Full time
Position Overview

CRA GROUP LIMITED is seeking a dedicated professional to join our team as a Housing Services Coordinator. This role is pivotal in providing essential support to individuals facing housing challenges.

Key Responsibilities
  • Serve as a primary contact for clients seeking assistance with housing options.
  • Collaborate with team members to ensure compliance with relevant housing legislation.
  • Utilize knowledge of landlord-tenant laws and housing policies to provide accurate guidance.
  • Implement strategies aimed at preventing homelessness and facilitating access to housing solutions.
  • Engage with diverse communities to tailor services to meet varying needs.
  • Foster partnerships with housing sectors and community organizations.
Qualifications

The ideal candidate will possess:

  • In-depth understanding of housing legislation and welfare benefits.
  • Strong communication skills, both verbal and written, to convey information effectively.
  • Proficiency in IT, including databases and Microsoft Office applications.
  • Experience in a customer-focused environment, demonstrating excellent service delivery.
  • Ability to negotiate and advocate for clients in securing housing solutions.
Skills and Competencies

Successful candidates will demonstrate:

  • Analytical skills to assess and address client needs.
  • Robust decision-making abilities, particularly in challenging situations.
  • Commitment to delivering high-quality support and guidance.

Join us in making a meaningful impact in the community by helping individuals navigate their housing options effectively.