Housing Operations Coordinator

3 weeks ago


London, Greater London, United Kingdom Tower Hamlets Community Housing Full time

About the Role:

The Team Coordinator will provide proactive administrative support across the Housing Department, ensuring smooth day-to-day operations. This will involve maintaining accurate records, conducting basic reporting analysis, and assisting with managing lettings.

Key Responsibilities:

  • Provide administrative support to the Housing Department, including maintaining records and conducting data analysis.
  • Assist with managing lettings, including coordinating with tenants and external partners.
  • Support the tracking and escalation of complaints, ensuring issues are promptly handled by the appropriate teams.
  • Contribute to team improvement initiatives, taking part in broader projects that enhance service delivery and resident experience.

Requirements:

The ideal candidate will be a high-energy professional who thrives in a busy environment, with a positive attitude, proactive approach, and the drive to support various teams within the Housing Department.

What We Offer:

As part of our commitment to supporting our residents, we offer a generous package including 28 days annual leave plus bank holidays and four extra concessionary days, a health and wellbeing scheme, season ticket loan, good pension, and a lovely, refurbished office.

About Us:

Tower Hamlets Community Housing is dedicated to providing exceptional services to our residents, ensuring that our communities feel supported and valued. We are passionate about community development and are looking for team members who share our values and commitment to excellence.



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