Commercial Account Manager

2 months ago

Bristol, Bristol, United Kingdom Healthxchange Full time
Commercial Account Manager

Reporting to: Chief Commercial Officer

Location:
London Office, 1-2 days WFH

Salary:
Competitive plus annual bonus

About Healthxchange:

Founded in 2000, Healthxchange are the leading supplier of aesthetic medical products and devices to medical professionals within the UK. As a winner of the Aesthetic Awards for several years running, we pride ourselves on the quality of our products and our customer service.

About the role:

As the Commercial Account Manager, you are responsible for managing the day-to-day relationship with our top skin / make up suppliers, actioning initiatives to drive their respective businesses forward. You sit within the core Commercial Team and work closely with marketing, supply chain, education, and sales teams. You plan ahead, considering business opportunities and landing their execution whilst continuing to assess, reflect and refine future plans to deliver consistent category growth.

Responsibilities:
  • Responsible for managing the day-to-day account management with top suppliers (Obagi, Jan Marini, Jane Iredale, Observ). Maintaining regular contact with both internal and external stakeholders.
  • Build strong relationships with the suppliers to facilitate long-term, collaborative relationships.
  • Working alongside CCO (Chief Commercial Officer) to develop, negotiate and agree JBPs/commercial terms on an annual cycle whilst contributing to quarterly performance reviews.
  • Develop promotional activation plans ensuring robust YoY trade over, whilst being compliant with regulatory requirements. Negotiating funding or brand support where appropriate. Maintain and improve mechanisms for on-going measurement of event performance.
  • Work closely with marketing, education and the sales leads to represent the voice of the brands, align strategy and ensure communication is consistent across channels.
  • Monitor the external clinical skincare market for opportunities to further enhance our plans.
  • Your usual hours will be from 9am to 6pm. However, there will be expectations to maintain some flexibility depending on the business demands. Your job will be office based with some need for UK travel. Working from home can be supported 1 - 2 days per week.
    Requirements:
    • Previous customer services experience with a minimum 3 years in a service orientated dynamic environment.
    • A proven track record of developing, motivating and leading a team.
    • Competent in data analysis with the ability to consolidate core messages for senior stakeholders.
    • An ability to influence and negotiate across all functions and seniorities.
    • Detail orientation with robust organizational skills.
    • Problem solving skills.
    • Commercially savvy with an awareness of the P&L impact of key decisions.
    • Experience using Saleforce; Intact IQ and Microsoft Office or similar platforms.
    • Strong prioritisation and project management skills.
    • Confidence using excel.
      Benefits:

      Company pension, bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EA.

      Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.

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