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Kama Notting Hill Assistant Store Manager
3 months ago
Kama Ayurveda is the number one holistic beauty brand in India, launching in London in Summer 2023. Kama Ayurveda's plant-based skincare and haircare products draw upon medicinal recipes of centuries-old Ayurvedic botanical oils, tonics and blends that are tested for efficacy by the latest science. In an increasingly frantic world, they help us to reconnect with ancient wisdom that works on all levels of our wellbeing. Using 97 per cent plant-based, biodegradable and clean formulas, this ancient wisdom is repackaged into sensual contemporary textures that feel luxurious on the skin. Kama Ayurveda is Kind to you, Kind to skin, Kind to our planet, and we are delighted to launch our range of face, body, hair and skincare products in the UK.
We are looking for an Assistant Store Manager for our Notting Hill location. Providing a range of treatments to our clients, including facials and massage, you will be fully trained in our service ritual, treatment protocols and products to ensure you are able to deliver services to the Kama Ayurveda standard.
What you'll get to do
The Assistant Store Manager will be responsible for assisting the management team, with the ability to assume the store management responsibilities in the Store Manager`s absence.
The Assistant Store Manager is also responsible for achieving sales objectives, maintaining and achieving high operational and merchandising standards and goals, and building highly motivated teams.
- Collaborate with the Store Manager on all aspects of running to store, assuming the Store Manager duties in their absence
- Meet sales goals, analyse available sales reports and data to determine the needs of the business and set business strategies
- Continuously motivate sales team members to meet assigned sales and productivity goals
- Support the development of Therapist and Sales Assistant techniques, ensuring utilisation of fragrance profiling to maximise sales, and ensure selling team members are fluent in all aspects of product knowledge
- Demonstrate sales leadership for team members by playing an active role on the selling floor
- Assist in the management of the client database and utilise information to increase sales and client contact
- Manage all special events inclusive of collection previews, client events, sale events and centre events, etc
- Empower Fragrance Consultants to make decisions in the customer's best interest that also support the Company's philosophy
- Assist in maintaining staffing levels and work schedules to ensure appropriate floor coverage while controlling payroll costs
We'd love to meet you if you have
- Proven track record in a similar role, in a niche and luxury environment
- Effective problem solver and solutions driven
- Excellent interpersonal skills, and able to build constructive and effective relationships
- Influencing negotiator than can lead others to action
- Excellent customer service skills
- Results oriented
- Genuine love of people, relationships and sharing
- Passion about our products and our brand
A few things you'll love about us
An entrepreneurial, creative and welcoming work culture A range of learning and development opportunities An international company with plenty of opportunities to grow A competitive compensation & benefits package
