Business Support Officer RBKC618270

3 weeks ago

London, Greater London, United Kingdom The Royal Borough of Kensington & Chelsea Council Full time

Help us further our leading reputation for public service while you build the foundations of a brilliant career.

Kensington and Chelsea is a unique central London borough, home to places of great cultural importance, diverse communities and attractive streets and squares. Over half of our residents were born outside of the UK. Our communities come from all over the world who have profoundly shaped the character of the area. Residents value that diversity and the continued focus on fostering inclusiveness.

In Kensington and Chelsea, we put local people and local businesses at the heart of decision-making, working in partnership with them to provide quality services that are responsive, effective and efficient. We are committed to ensuring our communities can access the support they need, when they need it.

The Role:

As a Business Support Officer, you'll join an innovative, dedicated, and high-profile council in the heart of London.

You'll provide support to our hospital discharge and Step Down team members through a variety of administrative tasks. It's challenging and rewarding work that helps us deliver the high standard of care services we've come to be known for. On top of this, you'll be able to continually expand your skills and experience and take advantage of excellent training and development resources.

You'll take on a range of administrative and customer service duties to support our hospital discharge team members plus managers and others. This includes frequent customer contact via email and phone, dealing with internal and external stakeholders and monitoring the process of care assessments and cases.

You'll become familiar with several IT systems and form a key part of the service, helping us run things smoothly and efficiently. As well as arranging meetings, taking minutes during meetings and booking interpreters, you'll also help resolve financial issues, prepare postal communications and collect data for analysis.

Please refer to the Job Description for more information.

About You:

You'll have experience of administrative work, ideally in the public sector. You'll also have a good understanding of IT systems and be able to work at pace, accurately and methodically, building good working relationships in the process. In addition, you may have a sound knowledge of health and social care services.

You'll need to be qualified to GCSE level or equivalent, ideally to an NVQ Level 4. Above all, we are looking for candidates who are well organised and able to handle a demanding workload. You should have good communication and collaboration skills, and a good level of IT literacy is also desirable.

If you're enthusiastic and driven, this is your chance to take real ownership of your work, right in the heart of Kensington and Chelsea.

To apply please click the Apply Now link below.

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