Internal Sales Representative

2 months ago

Witham, United Kingdom Adecco Full time
An exciting opportunity has arisen for a Permanent Internal Sales Representative to join our clients business based in Witham
Established for over forty years as one of the UK's leading specialist construction accessory suppliers, the client has built-up an enviable reputation for providing a wide product range together with a rapid and efficient service.
The client is recognised as a market leader, supplying major contractors and blue-chip companies, and our continual development maintains and enhances this prominent position.
Role: Permanent
Based in Witham
Salary: Circa £29k-£32k per annum, plus bonus. (Salary Flexible depending on candidates experience)
* Working Hours: 39 hours per week.
* Shifts to be: 8:30am to 5:00pm Monday to Friday.
* Holiday: 25 days annual leave plus bank holidays.
* Pension: auto-enrolment at 4%, matched by the Company up to 5%.
* Life cover at three times basic salary, whilst actively contributing to the pension scheme.
* Electric Car Scheme
Mission
Promote and sell the organisation's products and services within an assigned geographic area, product range or list
of customer accounts to secure orders at the best commercial rates within lower volume sales in line with the
company's terms and conditions to the highest Environmental, Health and Safety standards
Based in the Sales Office, you will become an integral part of a busy depot dealing with sales enquiries over the telephone, Email enquiries and pricing jobs.
You will be advising customers on our vast range of steel products, negotiating prices and building relationships with customers.
You will represent the depot and assist with the growth of the business, working as a team to increase sales. You will ensure that the needs of the customers are dealt with quickly and efficiently whilst providing a service that ensures that customers return on a regular basis.
Previous experience within an internal sales / telephone sales role is essential is required.
Candidates will ideally have construction industry experience i.e. sales with ground workers, civils contractors, frame contractors etc
You must be sales driven, have excellent customer service skills together with a good telephone manner and the ability to work well within a team.
Accountabilities
Negotiate prices and secure for lower volume sales leads using the set guidelines within the Power
Pricing system in response to customer enquiries
 Analyse and identify customer requirements from customer correspondence and refer if outside area
of responsibility
 Input customer enquiry into Power Pricing tool
 Use the Power Pricing guidelines to make decisions on what to quote the customer
 Calculate prices for products that fall outside range of power pricing
 Quote the customer
 Post won orders/quotes to ARMA through Power Pricing system
Promote additional products and added value services
 Assess customer needs
 Research the project for appropriate product suggestions
 Identify appropriate products for project
 Calculate and quote the customer
Identify, research and contact prospective and current customers and build/maintain positive
relationships that will generate future sales and repeat business
 Use internal and external resources to identify potential customers
 Make contact with prospective, lapsed and current customers
 Establish the needs of the customer
 Coordinate visits to sites if the volume is appropriate
 Engage with the appropriate company stakeholders to refer sales leads (accessory sales, any query)
 Provide customer feedback and information on customer and competitor activity to appropriate
contacts within the organisation so that they can respond to changing market conditions and customer
demands
Manage quotes within Power Pricing system
 Review status of quoted projects
 Identify open quotes and contact to enquire up to date customer requirements
 Update Power Pricing with current status of customer enquiries
 Ensure all lost quotes are captured in the appropriate system
Manage the delivery of secured orders
 Coordinate with Production and Transport in depot or via third party to deliver order requirements
where appropriate
 Obtain rebar and delivery schedules
 Supply schedules to automatic scheduling repository efficiently
 Oversee the customer delivery schedule through scheduling system
 Liaise with production to ensure delivery commitments to our customers are me
Resolve problems and customer complaints
 Identify potential complaints from customers as the contract progresses
 Take appropriate action to avoid a customer complaint
 Respond to customer complaints that arise
 Log customer complaints in CRM system
 Respond to feedback received from the CRM system
 Analyse and take action or escalate when common complaint trends are identified
 Work in conjunction with the credit control team to resolve credit issues
Technical Competencies
Power Pricing
ARMA
CRM
Excel
Word
Powerpoint
Outlook
Success Factors
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

  • Internal Sales Representative

    2 months ago

    Witham, United Kingdom Adecco Full time

    An exciting opportunity has arisen for a Permanent Internal Sales Representative to join our clients business based in Witham Established for over forty years as one of the UK's leading specialist construction accessory suppliers, the client has built-up an enviable reputation for providing a wide product range together with a rapid and efficient...

  • Sales Representative

    3 weeks ago

    Witham, Essex, United Kingdom Adecco Full time £29,000 - £32,000

    Exciting Career Opportunity:A fantastic chance has emerged for a Permanent Internal Sales Representative to become a vital part of our client's organization.About the Company:With over four decades of experience, our client stands as one of the UK's premier suppliers of specialized construction accessories. They have cultivated a remarkable reputation for...

  • Internal Sales Coordinator

    2 months ago

    Witham, United Kingdom Adecco Full time

    An exciting opportunity has arisen for a Permanent Internal Sales Coordinator to join our clients business based in Witham. The client is recognised as a market leader, supplying major contractors and blue-chip companies, and our continual development maintains and enhances this prominent position. Role: Permanent Based in Witham Salary: Circa £29k-£32k...

  • Internal Sales Coordinator

    1 month ago

    Witham, United Kingdom Adecco Full time

    An exciting opportunity has arisen for a Permanent Internal Sales Coordinator to join our clients business based in Witham.The client is recognised as a market leader, supplying major contractors and blue-chip companies, and our continual development maintains and enhances this prominent position.Role: PermanentBased in WithamSalary: Circa £29k-£32k per...

  • Sales Representative

    2 days ago

    Witham, Essex, United Kingdom Reed Full time

    About the RoleWe are seeking a highly motivated and results-driven Sales Assistant to join our team at Reed. As a Sales Assistant, you will play a key role in supporting our sales efforts and contributing to the growth and success of our business.Key ResponsibilitiesServing Customers: Provide exceptional customer service and support to our clients, ensuring...

  • Sales Representative

    3 days ago

    Witham, Essex, United Kingdom Reed Full time

    About the RoleWe are seeking a highly motivated and results-driven Sales Assistant to join our team at Reed. As a Sales Assistant, you will play a key role in supporting our sales efforts and contributing to the growth and success of our business.Key ResponsibilitiesServing Customers: Provide exceptional customer service and support to our clients, ensuring...

  • Sales and Marketing Representative

    3 months ago

    Witham, United Kingdom Tracked Carriers Ltd Full time

    Tracked Carriers Ltd is a small but rapidly growing business at a well established site with good facilities in Tiptree, moving to Witham this summer. We manufacture remote controlled machinery for the purpose of moving heavy items and export to several different countries. We are looking for a Sales and Marketing Representative, which will involve the...

  • Sales Administrator

    3 months ago

    Witham, United Kingdom Intelliconnect (Europe) Ltd Full time

    **About Us** Intelliconnect is refreshingly different to other interconnect product suppliers. We use our experience and innovative thinking to tailor our services to each individual customer. We realise that every product is unique and thus requires a unique strategy and outlook every time. We are the supplier of choice for many of the leading American...

  • Central European Customer Services Representative

    3 months ago

    Witham, United Kingdom Perry Ellis Europe Limited Full time

    **Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The Company, through its wholly-owned subsidiaries owns and licenses nationally and internationally recognized brands including: Perry Ellis®, Original Penguin® by Munsingwear®, Laundry by Shelli Segal®, Rafaella®, Cubavera®, Ben Hogan®, Savane®, Grand...

  • Sales Advisor

    3 months ago

    Witham, United Kingdom Persimmon Homes Full time

    From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities...

  • Sales Operations Coordinator

    2 weeks ago

    Witham, United Kingdom Adecco Full time

    Sales Support AdministratorType: Permanent | Full Time | Office-basedWorking Hours: Monday to Thursday 8:30 AM - 5:00 PM with a 1-hour lunch break; Friday 8:30 AM - 4:00 PM with a 1-hour lunch break.Are you prepared to become an integral part of a vibrant and motivated team? Our client, a prominent organization, is looking for a Sales Support Administrator...

  • Sales Operations Coordinator

    4 days ago

    Witham, United Kingdom Adecco Full time

    Sales Support AdministratorType: Permanent | Full Time | Office-basedWorking Hours: Monday to Thursday 8:30 AM - 5:00 PM with a 1-hour lunch break; Friday 8:30 AM - 4:00 PM with a 1-hour lunch break.Are you prepared to become an integral part of a vibrant and motivated team? Our client, a prominent organization, is looking for a Sales Support Administrator...

  • Customer Service Representative

    6 days ago

    Witham, Essex, United Kingdom Prime Appointments Full time

    Job Summary:Prime Appointments is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences and resolving customer inquiries and issues in a timely and professional manner.Key Responsibilities:Respond...

  • Customer Service Representative

    2 days ago

    Witham, United Kingdom DD Full time

    Are you experienced and have an interest in building a strong rapport with customers and a curiosity for aesthetics or medical beauty? We are looking for a confident and passionate Customer Support and Sales Advisor to join our growing team dedicated to serving clinical beauty professionals. Please note this role does not involve cold calling or hardcore...

  • Customer Service Representative

    3 days ago

    Witham, United Kingdom DD Full time

    Are you experienced and have an interest in building a strong rapport with customers and a curiosity for aesthetics or medical beauty? We are looking for a confident and passionate Customer Support and Sales Advisor to join our growing team dedicated to serving clinical beauty professionals. Please note this role does not involve cold calling or hardcore...

  • Customer Service Representative

    3 days ago

    Witham, United Kingdom DD Full time

    Are you experienced and have an interest in building a strong rapport with customers and a curiosity for aesthetics or medical beauty? We are looking for a confident and passionate Customer Support and Sales Advisor to join our growing team dedicated to serving clinical beauty professionals. Please note this role does not involve cold calling or hardcore...

  • Customer Service Representative

    3 days ago

    Witham, United Kingdom DD Full time

    Are you experienced and have an interest in building a strong rapport with customers and a curiosity for aesthetics or medical beauty? We are looking for a confident and passionate Customer Support and Sales Advisor to join our growing team dedicated to serving clinical beauty professionals. Please note this role does not involve cold calling or hardcore...

  • Customer Service Representative

    3 days ago

    Witham, United Kingdom DD Full time

    Are you experienced and have an interest in building a strong rapport with customers and a curiosity for aesthetics or medical beauty? We are looking for a confident and passionate Customer Support and Sales Advisor to join our growing team dedicated to serving clinical beauty professionals. Please note this role does not involve cold calling or hardcore...

  • Customer Service Representative

    3 days ago

    Witham, United Kingdom DD Full time

    Are you experienced and have an interest in building a strong rapport with customers and a curiosity for aesthetics or medical beauty? We are looking for a confident and passionate Customer Support and Sales Advisor to join our growing team dedicated to serving clinical beauty professionals. Please note this role does not involve cold calling or hardcore...

  • Customer Service Representative

    20 hours ago

    Witham, United Kingdom DD Full time

    Are you experienced and have an interest in building a strong rapport with customers and a curiosity for aesthetics or medical beauty? We are looking for a confident and passionate Customer Support and Sales Advisor to join our growing team dedicated to serving clinical beauty professionals. Please note this role does not involve cold calling or hardcore...