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Sales Operations Coordinator

2 months ago

Witham, United Kingdom Adecco Full time
Sales Support Administrator

Type: Permanent | Full Time | Office-based

Working Hours:
Monday to Thursday 8:30 AM - 5:00 PM with a 1-hour lunch break; Friday 8:30 AM - 4:00 PM with a 1-hour lunch break.


Are you prepared to become an integral part of a vibrant and motivated team? Our client, a prominent organization, is looking for a Sales Support Administrator to play a crucial role in their energetic workforce.

In this position, you will have the chance to develop your skills while assisting various sub-departments and engaging in a variety of stimulating tasks.


Qualifications:

We seek an individual who is eager to dive in and learn on the job, as many of our internal systems may be unfamiliar. Given that this role spans multiple sub-departments, you will encounter a wide range of activities.

Candidates should thrive in a fast-paced office setting and possess strong prioritization and time management abilities.

Excellent communication skills are essential, as you will be expected to engage positively with our customers, ensuring they feel valued.

Benefits:

- 20 days of annual leave, increasing by one day for each year of service, up to a maximum of 25 days.
- No weekend or bank holiday shifts.
- Recognition programs including Employee of the Month/Year awards with exciting prizes.
- Participation in corporate charity events throughout the year.
- Opportunities to attend the company's annual celebration.
- On-site parking facilities.
- Complimentary tea and coffee services.
Key Responsibilities:

- Process orders and quotations using our internal and online pricing systems.
- Maintain effective communication with team members across all departments.
- Provide professional customer service in line with the company's service level agreements, ensuring timely responses to customer inquiries.
- Assist the customer care team with ticket management.
- Manage sales leads effectively.
- Communicate with customers regarding order specifications and quotations, from updates to final approvals.
- Attend weekly internal sales meetings.
- Schedule orders according to production timelines and available factory hours.
- Update the sales team on production capacity.
- Collaborate with the sales team to ensure timely fulfillment of bulk orders.
- Handle incoming calls and maintain the customer CRM system.
- Support various departmental functions as needed, including covering for colleagues during breaks or absences.
- Occasionally represent the company at trade shows.
- Assist with inventory management in the stationery and marketing areas.
- Perform any additional duties as required to support the business's needs.
If you are seeking a rewarding challenge, this opportunity is worth considering. Become a vital part of our client's exceptional team as a Sales Support Administrator and advance your career.


We are committed to an inclusive and accessible recruitment process, welcoming candidates from all backgrounds and abilities to apply.

Adecco is dedicated to fostering a supportive environment for you to explore your career options.

If you require any accommodations during the recruitment process, please inform us, and we will be glad to assist you.

Adecco operates as an employment agency for permanent placements and as an employment business for temporary staffing solutions. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this position, your information will be submitted to Adecco. Our Candidate Privacy Information Statement, detailing how we will handle your information, is available on our website.