Customer Service Representative

4 days ago


Witham, United Kingdom DD Full time

Are you experienced and have an interest in building a strong rapport with customers and a curiosity for aesthetics or medical beauty? We are looking for a confident and passionate Customer Support and Sales Advisor to join our growing team dedicated to serving clinical beauty professionals. Please note this role does not involve cold calling or hardcore selling, it focuses on delivering fantastic customer support to all aspects of our MedFx Aesthetics business.


Main Duties & Responsibilities

  • Responsible for answering all telephone calls, dealing with email and electronic orders in a timely and efficient manner in accordance with the sales order processing procedure.
  • Proactively create extra sales by increasing account business, following up leads and actively calling on any business development campaign provided.
  • Deal with customer inquiries, maintain records and build customer relationships whilst representing the company: ensuring a speedy, efficient and quality service to our customers at all times.
  • Undertake all administrative functions in connection to the department and onboard new customers whilst ensuring all regulatory requirements are achieved.
  • Alert the Contact Centre Manager to any potential problems and pass on any relevant information.


What we offer

  • Discretionary company performance related bonus.
  • Comprehensive discount portal including gym memberships, shopping savings and days out.
  • SmartPay loan scheme - with the added bonus of no interest being applied.
  • Cycle2Work scheme.
  • Enhanced holiday entitlement – 33 days in total, including bank holidays.
  • Additional day off to celebrate your BIRTHDAY
  • Ability to purchase additional annual leave.
  • Company Pension scheme.
  • Dental Plan.
  • Company sick pay, life assurance, and enhanced maternity/paternity pay.
  • Eye test vouchers.
  • Mental health support services and a virtual GP service.
  • Free parking on site.


Who are MedFX and DD?

MedFx are part of the DD Group, which offers a wide range of market-leading Botulinum Toxins, Dermal Fillers, Skin Peels, Cosmeceuticals and Surgery Consumables to the beauty markets across the UK and Ireland.

Our team is rapidly growing as it is our vision to become healthcare’s first choice for aesthetic treatment and service solutions. The team is full of energy, dedicated and passionate to our beauty customers as they understand the impact of not receiving the service required. Ideally you will have background experience within a customer service setting and are keen to be part of a collaborative and growing team.



  • Witham, Essex, United Kingdom Prime Appointments Full time

    Job Summary:Prime Appointments is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences and resolving customer inquiries and issues in a timely and professional manner.Key Responsibilities:Respond...


  • Witham, United Kingdom DD Full time

    Are you experienced and have an interest in building a strong rapport with customers and a curiosity for aesthetics or medical beauty? We are looking for a confident and passionate Customer Support and Sales Advisor to join our growing team dedicated to serving clinical beauty professionals. Please note this role does not involve cold calling or hardcore...


  • Witham, United Kingdom DD Full time

    Are you experienced and have an interest in building a strong rapport with customers and a curiosity for aesthetics or medical beauty? We are looking for a confident and passionate Customer Support and Sales Advisor to join our growing team dedicated to serving clinical beauty professionals. Please note this role does not involve cold calling or hardcore...


  • Witham, United Kingdom DD Full time

    Are you experienced and have an interest in building a strong rapport with customers and a curiosity for aesthetics or medical beauty? We are looking for a confident and passionate Customer Support and Sales Advisor to join our growing team dedicated to serving clinical beauty professionals. Please note this role does not involve cold calling or hardcore...


  • Witham, United Kingdom DD Full time

    Are you experienced and have an interest in building a strong rapport with customers and a curiosity for aesthetics or medical beauty? We are looking for a confident and passionate Customer Support and Sales Advisor to join our growing team dedicated to serving clinical beauty professionals. Please note this role does not involve cold calling or hardcore...


  • Witham, United Kingdom DD Full time

    Are you experienced and have an interest in building a strong rapport with customers and a curiosity for aesthetics or medical beauty? We are looking for a confident and passionate Customer Support and Sales Advisor to join our growing team dedicated to serving clinical beauty professionals. Please note this role does not involve cold calling or hardcore...


  • Witham, United Kingdom DD Full time

    Are you experienced and have an interest in building a strong rapport with customers and a curiosity for aesthetics or medical beauty? We are looking for a confident and passionate Customer Support and Sales Advisor to join our growing team dedicated to serving clinical beauty professionals. Please note this role does not involve cold calling or hardcore...


  • Witham, United Kingdom Perry Ellis Europe Limited Full time

    **Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The Company, through its wholly-owned subsidiaries owns and licenses nationally and internationally recognized brands including: Perry Ellis®, Original Penguin® by Munsingwear®, Laundry by Shelli Segal®, Rafaella®, Cubavera®, Ben Hogan®, Savane®, Grand...


  • Witham, Essex, United Kingdom DD Full time

    Are you experienced and have an interest in building a strong rapport with customers and a curiosity for aesthetics or medical beauty? We are looking for a confident and passionate Customer Support and Sales Advisor to join our growing team dedicated to serving clinical beauty professionals. Please note this role does not involve cold calling or hardcore...


  • Witham, Essex, United Kingdom DD Full time

    Are you experienced and have an interest in building a strong rapport with customers and a curiosity for aesthetics or medical beauty? We are looking for a confident and passionate Customer Support and Sales Advisor to join our growing team dedicated to serving clinical beauty professionals. Please note this role does not involve cold calling or hardcore...


  • Witham, Essex, United Kingdom Securitas Security Services Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our STARS team at Securitas Security Services. As a Front of House Brand Ambassador, you will be responsible for providing exceptional customer service to our clients, staff, visitors, and customers.Key Responsibilities:Deliver outstanding customer service across various...


  • Witham, Essex, United Kingdom DD Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and support team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesCustomer Support: Provide timely and efficient support to...


  • Witham, Essex, United Kingdom DD Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and support team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesCustomer Support: Provide timely and efficient support to...


  • Witham, United Kingdom DD Products & Services Full time

    Are you a confident individual who can proactively manage customer’s issues and promote our products and services? We are recruiting Customer Service Advisor to deliver the highest standard of customer excellence and sales support to our High Street clients. This is a fantastic opportunity for someone who enjoys building relationships, achieving targets...


  • Witham, United Kingdom Compass Group Full time

    **What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for Restaurant Associates on a part time basis, contracted to 24 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes...


  • Witham, United Kingdom Tendring Express Services Ltd Full time

    We are a family run logistics company specialising in the collection and delivery of palletised freight and parcels, members of the APC, UPN & Palletways networks. Our customer focused approach is at the centre everything we do and we are looking to bring in a keen customer services representative to join our friendly team in Witham. Upon completion of the...


  • Witham, United Kingdom DD Products & Services Full time

    Are you a confident individual who can proactively manage customer issues and promote our products and services? We are recruiting Contact Centre Agents to deliver the highest standard of customer excellence and sales support to independently owned Dental practices. This is a fantastic opportunity for someone who enjoys building relationships, achieving...


  • Witham, United Kingdom Adecco Full time

    An exciting opportunity has arisen for a Permanent Internal Sales Representative to join our clients business based in Witham Established for over forty years as one of the UK's leading specialist construction accessory suppliers, the client has built-up an enviable reputation for providing a wide product range together with a rapid and efficient...


  • Witham, United Kingdom Adecco Full time

    An exciting opportunity has arisen for a Permanent Internal Sales Representative to join our clients business based in WithamEstablished for over forty years as one of the UK's leading specialist construction accessory suppliers, the client has built-up an enviable reputation for providing a wide product range together with a rapid and efficient service.The...


  • Witham, United Kingdom Prime Appointments Full time

    A client of ours in the Witham area is recruiting a Customer Service Administrator to join their growing team. This is a full-time permanent position working Monday - Friday 9.00am - 5.00pm and paying from £24,000 per annum depending on relevant skills & experience. This company is committed to delivering exceptional customer experiences and are seeking...