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Stock and Returns Administrator

3 months ago

Milton Keynes, Milton Keynes, United Kingdom Alliance Automotive Group Full time

We currently have a vacancy for a Credits and Returns Administrator our Returns and Matching Department based at the Milton Keynes Head Office.

The departments objective is to alleviate the Branch Managers from spending time investigating invoice and credit bounce backs that fail to match on the system.


Responsibilities:

  • To intercept unmatched credits
  • To accept, pass, match credits where deemed fit or no further action to be taken
  • Math credit notes to return notes and clear from the system
  • Challenge suppliers on handling charges and carriage charges
  • Challenge suppliers on rejections
  • Challenge suppliers on warranty claims
  • To review reason behind bounce back and code accordingly
  • To action solution if no further investigation is required
  • To pass on to BM if a response is required that will require authorisation by RMD
  • To notify BM of stock adjustments to be made
  • To escalate on going or more severe issues to department manager


This role description is intended as a summary of the role and is not an exhaustive list of duties, the post holder is expected to undertake any tasks and responsibilities as required and deemed appropriate by the business.


Desired requirements;

  • Knowledge of MAM and Autopart or similar
  • Purchase Ledger experience would be preferable
  • Credits and Returns processes would be preferable
  • Returns to supplier knowledge would be preferable
  • Strong written and verbal skills, be computer literate in Microsoft package and have impeccable attention to detail