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Colorectal Cancer Support Worker
3 months ago
Band 4
Hours per Week - 37.5
Fixed term 12 month position
We are looking for an enthusiastic and highly motivated person to join the Colorectal Team as an Early Diagnosis Support Worker.
The post holder will be an integral part of their assigned clinical team, and will assist, support and co-ordinate the diagnostic pathway for patients with the support of their Clinical Nurse Specialist team.
A large part of the role is providing administrative and coordination support to patients, families, consultants, cancer nurse specialists and other staff involved in the cancer pathway.
The successful applicant will ensure the efficient channelling and close coordination of the patient diagnostic pathway ensuring robust communication between medical staff, GPs, patients, relatives, members of the public and other disciplines within the Trust.
The post holder will demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.
In addition, the post holder will be able to signpost patients and carers to the relevant sources of support and information appropriate to their needs.
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
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- Working alongside the Cancer Clinical Nurse Specialists
- Coordinating care by providing a single point of access
- Providing basic telephone and face to face advice and refer on or sign post to other sources of support
- Coordinating FIT tests
- Supporting information provision
- Participating in the organisation, delivery and administration of the Health and Wellbeing events and courses and other patient education sessions
- Documenting and monitor all aspects of care coordination and service delivery, supporting data collection for audit.
- Triage telephone calls for CNS when CNS unavailable
- Provide basic telephone advice and refer on or signpost to other sources of support
- Support people to access appropriate information and support, by signposting to a range of support services and take an approach which helps people to selfmanage where appropriate
- Encourage and support active and healthy lifestyle choices
- Carry out some administration duties required by the role and that may release time from specialist CNS
