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Customer Service Maintenance Planner
3 months ago
Benefits Available:
BUPA healthcare, Company Pension Scheme, 31 days holiday (pro rata), Free parking, Free tea / coffee / soft drinks
We are Innserve Ltd, we keep Britain pouring
Here at Innserve we supply, install and maintain beer and drinks systems to over 80000 outlets across the UK.
Our Customer Service Centre in Tadcaster plays a key role in ensuring our customers can keep pouring drinks for their patrons.
No previous experience needed - if you have great administrative and customer service skills, you'll thrive in this post.
The Role - Customer Service Maintenance Planner:
- Full training will be given.
- Acting as a first point of contact for Innserve's technicians, team managers and customers.
- Planning and organising their day to day activities such as maintenance or installation visits and speaking to the customer to ensure they are ready for the technician's visit.
- Working to agreed timescales to ensure work is completed by the expected date.
- Hybrid working available we are flexible to work around you (our team normally spend 60% of their time at home and 40% in the office).
Who are we looking for?
- You will be confident at communicating and able to form positive working relationships with technicians and customers.
- You will have good attention to detail, be organised, selfmotivated and can work independently with the ability to plan and prioritize workloads with a structured approach.
- You will be a strong team player who wants to succeed.
- You will be happy to assist and support colleagues around you and juggle your priorities to achieve team goals as well as personal ones.
- An understanding of the licensed trade would be a distinct advantage, but not essential.
If you feel you have the necessary skills and experience to be successful in this role click on 'APPLY' today, forwarding an up to date copy of your CV for consideration in the first instance
We'd love to hear from you. Innserve is committed to being an equal opportunity employer.
No agencies please.
