Customer Service Installation Coordinator
3 days ago
Are you looking for a hybrid office-based work from home customer service role in a fixed term contract for 6 months? Do you have experience in administration, CRM Systems, MS Office including Excel, customer service, call centre or contact centre?
We are seeking a Customer Service Installation Planner to join our growing team of specialists at Innserve Ltd. As a key member of our customer service and field operations team, you will play a crucial role in planning and scheduling daily activities for our installations and maintenance teams.
Your Key Responsibilities:
- Act as a first point of contact for Innserve's colleagues and customers, planning and scheduling daily activities for our installations and maintenance teams.
- Build strong relationships with customers, supporting them with outstanding customer care.
- Use a range of innovative tech to help you plan and schedule activities.
What We Offer:
- A working pattern of 35 hours per week, Monday to Friday, 9-5.
- Industry leading training with ongoing support plus a structured career development path.
- Benefits including life assurance, BUPA healthcare, discounts from leading brands, welfare scheme, company pension scheme with employer contributions.
About Innserve Ltd:
We support concerts, festivals, racecourses, stadiums and arenas across the UK, including the O2 Arena, Lords, Hyde Park and the Isle of Wight Festival. Our team delivers customer service excellence and keeps our customers pouring.
What You'll Need:
- Confident communication skills, by phone, email, in person and webchat.
- Experience in administration, CRM Systems, MS Office including Excel, customer service, call centre or contact centre.
Apply Now:
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