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Fixed-Term Maintenance Coordinator
2 months ago
Are you a proactive individual?
· Seeking a hybrid role that combines office-based work with remote flexibility in a full-time, temporary position?
· An organized professional who thrives in a collaborative setting, placing customers and colleagues at the forefront of your efforts?
· Eager to join a dedicated team of specialists responsible for planning the installation of beverage dispensing equipment across numerous licensed venues?
· Prepared to become part of a dynamic team of beverage dispensing solution experts committed to delivering exceptional customer service?
What we offer:
* A competitive salary of £22,907 per annum, pro rata for the duration of the contract.
* Opportunities for bonuses, incentives, and overtime.
* 23 days of annual leave plus 8 public holidays (pro rata).
* Comprehensive benefits package including life insurance, healthcare, discounts from top brands, a welfare scheme, and a pension plan with employer contributions.
* Industry-leading training with continuous support and a structured career advancement pathway.
* A standard working schedule of 35 hours per week, Monday to Friday, from 9 AM to 5 PM.
* A platform to propose enhancements and have your achievements recognized across the company.
Your role as a Maintenance Planner:
As a key member of our Customer Service Centre, Maintenance Planners are integral to our planning operations for field-based installation teams. Each day presents unique challenges. You will serve as the primary contact for both colleagues and clients, orchestrating and scheduling daily tasks for our installation and maintenance personnel. Your role will involve cultivating strong relationships with clients, ensuring they receive top-notch customer care. By adhering to established timelines, you will utilize a variety of innovative technologies to facilitate your work. Collaboration with various departments is essential, and your input for process improvements is both welcomed and encouraged. We look forward to having you join this vibrant, supportive team that plays a crucial role in our customer service and field operations.
Qualifications:
* Strong communication skills, whether via phone, email, in-person, or web chat, with the ability to forge effective business relationships with stakeholders.
* Background in administration, CRM systems, MS Office (including Excel), customer service, or contact center environments.
* Adaptability to support team members and manage shifting priorities to meet collective objectives.
