Installation Coordinator

1 week ago


Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our team as an Installation Planner. As a key member of our customer service and field operations team, you will play a vital role in planning and scheduling daily activities for our installations and maintenance teams.

Key Responsibilities
  • Act as a first point of contact for Innserve colleagues and customers, providing outstanding customer care and support.
  • Plan and schedule daily activities for our installations and maintenance teams, ensuring timely completion of tasks.
  • Build strong relationships with customers, stakeholders, and field engineers, using effective communication and problem-solving skills.
  • Collaborate with colleagues across the business to improve processes and suggest innovative solutions.
Requirements
  • Confident communication skills, with experience in administration, CRM systems, MS Office, customer service, call centre, or contact centre.
  • Ability to work with changing priorities, supporting colleagues and achieving team goals.
  • Flexibility to work with a hybrid office-based work from home, part-time schedule.
What We Offer
  • A competitive salary of £22,928 per annum (pro rata) and bonus/incentive/overtime schemes.
  • 23 days annual leave plus 8 bank holidays, totaling 31 days per annum.
  • Benefits including life assurance, BUPA healthcare, discounts from leading brands, welfare scheme, and company pension scheme with employer contributions.
  • Industry-leading training with ongoing support and a structured career development path.


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