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Customer Service Installation Coordinator
2 months ago
About the Role:
Innserve Ltd is seeking a skilled Customer Service Installation Planner to join our team. As a key member of our customer service and field operations, you will play a vital role in planning and scheduling daily activities for our installations and maintenance teams.
Your Key Responsibilities:
- Act as a first point of contact for Innserve's colleagues and customers, providing exceptional customer care and support.
- Build strong relationships with customers, ensuring their needs are met and exceeded.
- Use innovative technology to plan and schedule daily activities, ensuring our teams work to agreed timescales.
- Collaborate with field engineers and customers to resolve any issues or concerns.
Requirements:
- Confident communication skills, with the ability to build effective business relationships with stakeholders.
- Experience in administration, CRM Systems, MS Office, customer service, call centre or contact centre.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career development and growth.
- A supportive and collaborative team environment.
- Industry leading training and ongoing support.
About Innserve Ltd:
Innserve Ltd is a leading provider of drinks dispense solutions, serving over 90,000 licensed premises across the UK. We are committed to delivering exceptional customer service and supporting our customers with outstanding care.
