Customer Service Centre Diagnostics Specialist
4 weeks ago
We are seeking a skilled Customer Service Diagnostics Advisor to join our team at Innserve Ltd. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients in the hospitality and licensed trade industry.
Key Responsibilities- Provide timely and effective support to customers via phone, email, or other communication channels.
- Diagnose and resolve customer issues in a professional and courteous manner.
- Work closely with our technical team to resolve complex customer issues.
- Develop and maintain a thorough understanding of our products and services.
- Stay up-to-date with industry trends and developments.
- Proven experience in customer service or a related field.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong attention to detail and organizational skills.
- Ability to work independently and as part of a team.
- A competitive salary and performance-based incentives.
- A hybrid working arrangement with flexibility and work-life balance.
- A generous holiday allowance and additional benefits.
- Opportunities for professional development and growth.
We are committed to providing a supportive and inclusive work environment that allows our employees to thrive. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
-
Customer Service Centre Diagnostics Expert
3 weeks ago
Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full timeAbout the RoleAs a Customer Service Diagnostics Advisor at Innserve Ltd, you will be the first point of contact for our customers when they need help. This is a unique and exciting opportunity to work in a fast-paced, dynamic environment where you will be supporting customers in leading restaurants, hotels, bars, and at festivals, concerts, and events.Your...
-
Customer Service Centre Diagnostics Specialist
4 weeks ago
Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full timeAbout the RoleWe are seeking a skilled Customer Service Diagnostics Advisor to join our team at Innserve Ltd. As a key member of our customer service team, you will be the first point of contact for our customers, providing exceptional support and guidance to resolve their issues.Key Responsibilities:Provide high-quality customer service via phone, ensuring...
-
Customer Service Centre Support Specialist
3 days ago
Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full timeWe are seeking a skilled Customer Service Diagnostics Advisor to join our innovative team at Innserve Ltd.As a Customer Service Diagnostics Advisor, you will be the first point of contact for customers in need of assistance. You will work closely with technicians and customers to diagnose problems over the phone or arrange for on-site support.About the...
-
Customer Service Centre Installation Coordinator
2 weeks ago
Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full timeAbout the RoleWe are currently seeking a highly skilled and organized Customer Service Installation Coordinator to join our team at Innserve Ltd.Key Responsibilities:Communicate with customers via phone, email, website, and webchat to address their installation requests and queries.Collaborate with our Planning Team to ensure seamless customer service...
-
Key Player in Customer Experience and Diagnostics
12 hours ago
Tadcaster, North Yorkshire, United Kingdom Innserve Limited Full timeAbout UsInnserve Limited is a leading provider of innovative solutions for customer diagnostics. Our team works closely with venues to ensure seamless experiences.Salary InformationWe offer a competitive salary ranging from £45,000 to £60,000 per annum, depending on experience.Job DescriptionDeliver exceptional customer service, responding to queries and...
-
Customer Service Centre Installation Planner
4 weeks ago
Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full timeAre you looking for a role that combines customer service with planning and coordination?We are seeking a skilled Installation Planning Specialist to join our team at Innserve Ltd. As an Installation Planning Specialist, you will be responsible for planning and scheduling daily activities for our installations and maintenance teams.You will act as a first...
-
Customer Service Representative
4 weeks ago
Tadcaster, North Yorkshire, United Kingdom Coyle Personnel Full timeWe are seeking a skilled Customer Service Representative to join our team at Coyle Personnel. The ideal candidate will have a background in office-based customer service, call centre, or contact centre experience, with a strong ability to communicate effectively and form positive working relationships with colleagues and customers.The successful candidate...
-
Customer Service Ambassador
2 weeks ago
Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full timeAbout the RoleWe are seeking a skilled Customer Service Diagnostics Advisor to join our team at Innserve Ltd. As a key member of our customer service team, you will be the first point of contact for our customers, providing exceptional support and guidance to resolve their queries.Key ResponsibilitiesProvide high-level customer service and support via phone,...
-
Customer Service Team Lead
2 weeks ago
Tadcaster, North Yorkshire, United Kingdom Coyle Personnel Full timeWe are seeking a highly skilled Customer Service Team Lead to join our team at Coyle Personnel. As a key member of our customer service team, you will play a vital role in ensuring that our clients receive exceptional service and support.Job Summary:The Customer Service Team Lead is responsible for leading a team of customer service coordinators who work...
-
National Customer Experience Lead
13 hours ago
Tadcaster, North Yorkshire, United Kingdom Innserve Limited Full timeJob Description:The Diagnostics and Support Specialist will play a crucial role in delivering best-in-class customer service to Innserve's clients. This includes managing end-to-end installation activities, overseeing the National Installation team, and supporting the Head of Customer Experience in leading the customer service team.Key Benefits:Competitive...
-
Customer Service Installation Planner
2 weeks ago
Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full timeAbout the Role: Are you a natural organiser with excellent communication skills, looking for a challenging role in a hybrid office-based work from home environment? Do you enjoy working in a collaborative setting, building strong relationships with customers and colleagues? As a Customer Service Installation Planner at Innserve Ltd, you will play a key role...
-
Customer Service Coordinator
13 hours ago
Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full timeCustomer Service Installation CoordinatorWe are seeking a highly skilled and organized Customer Service Installation Coordinator to join our growing team at Innserve Ltd. As a Customer Service Installation Coordinator, you will play a key role in ensuring seamless customer service experiences for our clients.Key Responsibilities:Receive and manage...
-
Customer Service Installation Coordinator
4 weeks ago
Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full timeCustomer Service Installation Planner RoleWe are seeking a skilled Customer Service Installation Planner to join our team at Innserve Ltd. As a key member of our customer service and field operations team, you will play a vital role in planning and scheduling daily activities for our installations and maintenance teams.Your Key ResponsibilitiesAct as a first...
-
Diagnostics and Support Specialist
11 hours ago
Tadcaster, North Yorkshire, United Kingdom Innserve Limited Full timeCompany Overview:Innserve Limited is a leading provider of equipment and solutions to the licensed trade. We offer a competitive salary, flexible working week, and industry-leading training to our employees.Job Summary:We are seeking an experienced Installation Support Manager to join our team. The ideal candidate will have a strong background in customer...
-
Customer Service Coordinator
4 weeks ago
Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full timeAre you looking for a customer service role that offers a unique blend of installation support and customer interaction?We are seeking a skilled Customer Service Installation Coordinator to join our team at Innserve Ltd. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their...
-
Tadcaster, North Yorkshire, United Kingdom Coyle Personnel Full timeJob SummaryWe are seeking a highly skilled Customer Service Team Lead to support our clients in the hospitality and events industry. As a key member of the team, you will be responsible for providing exceptional customer service, managing daily operations, and leading a team of customer service coordinators.About UsCoyle Personnel is an established...
-
Finance and Policy Advisor
2 weeks ago
Tadcaster, North Yorkshire, United Kingdom Coyle Personnel Full timeCustomer Service Coordinator - Finance and Policy RoleWe are looking for natural problem solvers to work in a fun contact centre environment, either within a diagnostic or planning team supporting leading bars, restaurants, hotels, festivals, stadiums, concerts, and events around the UK.Responsibilities:Provide exceptional customer service in a high-volume...
-
Agricultural Equipment Specialist
4 weeks ago
Tadcaster, North Yorkshire, United Kingdom Ripon Farm Services Ltd. Full timeAgricultural Service Technician RoleJoin Ripon Farm Services Ltd. as an Agricultural Service Technician and take advantage of the opportunity to work with industry-leading technology and brands.Key Responsibilities:Perform diagnostics and repairs on agricultural or turf equipment proficiently while protecting the department's profitability.Advise customers...
-
Maintenance Planner
2 weeks ago
Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full timeKey Responsibilities:As a Maintenance Planner at Innserve Ltd, you will act as the first point of contact for our technicians, team managers, and customers. Your primary role will be to plan and organize daily activities, such as maintenance or installation visits, ensuring work is completed within agreed timescales.Requirements:Confident communication...
-
Financial Services Professional
13 hours ago
Tadcaster, North Yorkshire, United Kingdom Coyle Personnel Full timeWe are seeking a highly skilled Customer Service Manager to join our team at Coyle Personnel.The ideal candidate will have experience in office-based customer service, call centre, or contact centre roles, with strong attention to detail and self-motivation.Responsibilities:Provide exceptional customer service in a high-volume call handling...