Financial Services Professional

2 months ago


Tadcaster, North Yorkshire, United Kingdom Coyle Personnel Full time

We are seeking a highly skilled Customer Service Manager to join our team at Coyle Personnel.

The ideal candidate will have experience in office-based customer service, call centre, or contact centre roles, with strong attention to detail and self-motivation.

Responsibilities:

  1. Provide exceptional customer service in a high-volume call handling environment.
  2. Communicate effectively and form positive working relationships with technicians and customers.
  3. Organize and prioritize workloads with a structured approach.
  4. Assist and support colleagues to achieve team goals.
  5. Stay calm under pressure and manage multiple tasks.

Benefits:

  • A competitive salary of £12.16 per hour, plus overtime paid at 1.5 and double time.
  • The opportunity to work in a fun contact centre environment.
  • A chance to develop your skills and progress in your career.

About the role:

This is a full-time position, working 37.5 hours per week, with flexible hours between 8am and 8pm, 7 days a week, or Monday to Friday, 8am to 6pm.



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