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Diagnostics and Support Specialist
1 month ago
Company Overview:
Innserve Limited is a leading provider of equipment and solutions to the licensed trade. We offer a competitive salary, flexible working week, and industry-leading training to our employees.
Job Summary:
We are seeking an experienced Installation Support Manager to join our team. The ideal candidate will have a strong background in customer service management and experience in driving KPIs and metrics.
Responsibilities:
- Support the Head of Customer Experience in leading the customer service team
- Oversee the National Installation team of Customer Service Representatives
- Manage end-to-end lifecycle of installation activity for Innserve
Benefits:
- Competitive salary up to £32,000 per annum
- 23 days annual leave plus 8 bank holidays
- Life assurance, BUPA healthcare, and company pension scheme
- Industry-leading training and career development path
- Free parking and social events
- Unlimited free premium hot and soft drinks