Customer Service Centre Installation Coordinator
3 weeks ago
We are currently seeking a highly skilled and organized Customer Service Installation Coordinator to join our team at Innserve Ltd.
Key Responsibilities:- Communicate with customers via phone, email, website, and webchat to address their installation requests and queries.
- Collaborate with our Planning Team to ensure seamless customer service experiences.
- Raise requests on our bespoke systems accurately and manage jobs in process.
- Liaise with key stakeholders, including customer service colleagues and customers, to resolve any issues that may arise.
- Play a key role in ensuring our customers receive exceptional service with every interaction.
- A background in office-based customer service, call centre, contact centre, high-volume call handling, or similar.
- Strong planning, organizing, and communication skills.
- Strong attention to detail, be organized, self-motivated, and able to multitask or work independently.
- Proven experience as an ardent team player who wants to succeed.
- The ability to stay cool under pressure and assist and support colleagues around you.
- Competitive salary and performance-based incentives.
- Hybrid working with flexibility and a great work-life balance.
- Generous holiday allowance and additional benefits, including life assurance, access to the Help@hand app, and exclusive retail discounts.
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Customer Service Coordinator
4 days ago
Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full timeCustomer Service Installation CoordinatorWe are seeking a highly skilled and organized Customer Service Installation Coordinator to join our growing team at Innserve Ltd. As a Customer Service Installation Coordinator, you will play a key role in ensuring seamless customer service experiences for our clients.Key Responsibilities:Receive and manage...
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Customer Service Coordinator
4 weeks ago
Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full timeAre you looking for a customer service role that offers a unique blend of installation support and customer interaction?We are seeking a skilled Customer Service Installation Coordinator to join our team at Innserve Ltd. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their...
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Customer Service Installation Planner
3 weeks ago
Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full timeAbout the Role: Are you a natural organiser with excellent communication skills, looking for a challenging role in a hybrid office-based work from home environment? Do you enjoy working in a collaborative setting, building strong relationships with customers and colleagues? As a Customer Service Installation Planner at Innserve Ltd, you will play a key role...
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Customer Service Installation Coordinator
4 weeks ago
Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full timeCustomer Service Installation Planner RoleWe are seeking a skilled Customer Service Installation Planner to join our team at Innserve Ltd. As a key member of our customer service and field operations, you will play a vital role in planning and scheduling daily activities for our installations and maintenance teams.Your Key Responsibilities:Act as a first...
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Customer Service Coordinator
4 weeks ago
Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full timeAre you looking for a customer service role that offers a unique blend of challenge and opportunity?This position is ideal for someone who is passionate about delivering exceptional customer experiences and has a knack for planning and organization.As a Customer Service Installation Coordinator at Innserve Ltd, you will be responsible for managing...
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Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full timeJob OverviewWe are seeking a highly organized and communicative Installation Coordinator to join our team at Innserve Ltd.Key ResponsibilitiesAct as the primary point of contact for field-based technicians, team managers, and customers.Plan and organize daily activities such as maintenance or installation visits within agreed timescales.Establish effective...
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Customer Service Centre Diagnostics Specialist
4 weeks ago
Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full timeAbout the RoleWe are seeking a skilled Customer Service Diagnostics Advisor to join our team at Innserve Ltd. As a key member of our customer service team, you will be the first point of contact for our customers, providing exceptional support and guidance to resolve their issues.Key Responsibilities:Provide high-quality customer service via phone, ensuring...
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Customer Service Centre Diagnostics Expert
4 weeks ago
Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full timeAbout the RoleAs a Customer Service Diagnostics Advisor at Innserve Ltd, you will be the first point of contact for our customers when they need help. This is a unique and exciting opportunity to work in a fast-paced, dynamic environment where you will be supporting customers in leading restaurants, hotels, bars, and at festivals, concerts, and events.Your...
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Customer Service Team Lead
2 weeks ago
Tadcaster, North Yorkshire, United Kingdom Coyle Personnel Full timeWe are seeking a highly skilled Customer Service Team Lead to join our team at Coyle Personnel. As a key member of our customer service team, you will play a vital role in ensuring that our clients receive exceptional service and support.Job Summary:The Customer Service Team Lead is responsible for leading a team of customer service coordinators who work...
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Customer Service Centre Support Specialist
7 days ago
Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full timeWe are seeking a skilled Customer Service Diagnostics Advisor to join our innovative team at Innserve Ltd.As a Customer Service Diagnostics Advisor, you will be the first point of contact for customers in need of assistance. You will work closely with technicians and customers to diagnose problems over the phone or arrange for on-site support.About the...
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Tadcaster, North Yorkshire, United Kingdom Coyle Personnel Full timeJob SummaryWe are seeking a highly skilled Customer Service Team Lead to support our clients in the hospitality and events industry. As a key member of the team, you will be responsible for providing exceptional customer service, managing daily operations, and leading a team of customer service coordinators.About UsCoyle Personnel is an established...
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Installation Support Manager
4 days ago
Tadcaster, North Yorkshire, United Kingdom Innserve Limited Full timeAbout the Role:We are seeking an experienced Installation Support Manager to lead our National Installation team and drive excellence in customer support. The ideal candidate will have a strong background in customer service management and experience in driving KPIs and metrics.Key Responsibilities:Support the Head of Customer Experience in leading the...
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Customer Service Centre Diagnostics Specialist
4 weeks ago
Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full timeAbout the RoleWe are seeking a skilled Customer Service Diagnostics Advisor to join our team at Innserve Ltd. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients in the hospitality and licensed trade industry.Key ResponsibilitiesProvide timely and effective support to...
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Financial Services Professional
1 week ago
Tadcaster, North Yorkshire, United Kingdom LHR Full timeWe are seeking highly skilled and motivated individuals to join our team at LHR as Customer Service Coordinators. This role offers a unique blend of hybrid working opportunities, allowing you to balance your work and personal life.As a key member of our customer service team, you will be responsible for providing exceptional support to customers, responding...
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Drinks Dispense Installation Coordinator
2 weeks ago
Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full timeAbout Innserve LtdInnserve Ltd is a leading provider of drinks dispense solutions, serving over 90,000 licensed premises across the UK. Our team of experts delivers exceptional customer service and ensures that our customers are pouring their favorite drinks with ease.
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National Customer Experience Lead
4 days ago
Tadcaster, North Yorkshire, United Kingdom Innserve Limited Full timeJob Description:The Diagnostics and Support Specialist will play a crucial role in delivering best-in-class customer service to Innserve's clients. This includes managing end-to-end installation activities, overseeing the National Installation team, and supporting the Head of Customer Experience in leading the customer service team.Key Benefits:Competitive...
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Financial Services Professional
4 days ago
Tadcaster, North Yorkshire, United Kingdom Coyle Personnel Full timeWe are seeking a highly skilled Customer Service Manager to join our team at Coyle Personnel.The ideal candidate will have experience in office-based customer service, call centre, or contact centre roles, with strong attention to detail and self-motivation.Responsibilities:Provide exceptional customer service in a high-volume call handling...
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Customer Service Ambassador
2 weeks ago
Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full timeAbout the RoleWe are seeking a skilled Customer Service Diagnostics Advisor to join our team at Innserve Ltd. As a key member of our customer service team, you will be the first point of contact for our customers, providing exceptional support and guidance to resolve their queries.Key ResponsibilitiesProvide high-level customer service and support via phone,...
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Customer Service Representative
4 days ago
Tadcaster, North Yorkshire, United Kingdom EG Group Full timeKey Responsibilities:As a Customer Service Representative with Cooplands Bakery, you will provide excellent customer service and ensure a welcoming experience for our customers. Your duties will include engaging with customers, delivering a fast and friendly service, and preparing our much-loved products.Benefits:We offer a range of benefits to show our...
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Maintenance Planner
2 weeks ago
Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full timeKey Responsibilities:As a Maintenance Planner at Innserve Ltd, you will act as the first point of contact for our technicians, team managers, and customers. Your primary role will be to plan and organize daily activities, such as maintenance or installation visits, ensuring work is completed within agreed timescales.Requirements:Confident communication...