National Customer Experience Lead
14 hours ago
Job Description:
The Diagnostics and Support Specialist will play a crucial role in delivering best-in-class customer service to Innserve's clients. This includes managing end-to-end installation activities, overseeing the National Installation team, and supporting the Head of Customer Experience in leading the customer service team.
Key Benefits:
- Competitive salary up to £32,000 per annum
- 23 days annual leave plus 8 bank holidays
- Life assurance, BUPA healthcare, and company pension scheme
- Industry-leading training and career development path
- Free parking and social events
- Unlimited free premium hot and soft drinks
Requirements:
- Experience in a management or leadership role
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Strong leadership and people management skills
- Ability to work in a fast-paced environment and manage multiple priorities
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