Current jobs related to Customer Complaints Administrator - Nottingham, Nottingham - Bairstow eves

  • Customer Complaints Specialist

    3 weeks ago

    Nottingham, Nottingham, United Kingdom Capital One - UK Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Complaints Resolution team as a Customer Complaints Case Handler. As a key member of our team, you will be responsible for managing customer complaints from receipt to resolution, ensuring that our customers receive a high level of service and that their concerns are...

  • Customer Complaints Resolution Specialist

    2 weeks ago

    Nottingham, Nottingham, United Kingdom Capital One Full time

    About the RoleAt Capital One, we are seeking a highly skilled and dedicated individual to join our Complaints Resolution team as a Customer Complaints Resolution Specialist. As a key member of our team, you will be responsible for managing customer complaints from receipt to resolution, ensuring that our customers receive the highest level of service and...

  • Customer Complaints Resolution Specialist

    2 weeks ago

    Nottingham, Nottingham, United Kingdom Capital One Full time

    About the RoleAt Capital One, we are seeking a highly skilled and dedicated individual to join our Complaints Resolution team as a Customer Complaints Resolution Specialist. As a key member of our team, you will be responsible for managing customer complaints from receipt to resolution, ensuring that our customers receive the highest level of service and...

  • Complaints Resolution Specialist

    2 weeks ago

    Nottingham, Nottingham, United Kingdom Countrywide Full time

    Customer Complaints AdministratorWe are seeking a dedicated and customer-focused individual to join our Customer Care team as a Customer Complaints Administrator. As a key member of our team, you will play a pivotal role in ensuring that our customers' concerns are dealt with in a professional and timely manner.Responsibilities:Handle customer complaints and...

  • Complaints Resolution Specialist

    3 weeks ago

    Nottingham, Nottingham, United Kingdom Countrywide Full time

    Customer Complaints AdministratorWe are seeking a dedicated and customer-focused individual to join our Customer Care team as a Customer Complaints Administrator. As a key member of our team, you will play a pivotal role in ensuring that our customers' concerns are dealt with in a professional and timely manner.Responsibilities:Handle customer complaints and...

  • Customer Complaints Resolution Specialist

    2 weeks ago

    Nottingham, Nottingham, United Kingdom Capital One Full time

    About the RoleAt Capital One, we are seeking a highly skilled and dedicated individual to join our Complaints Resolution team as a Customer Complaints Resolution Specialist. As a key member of our team, you will be responsible for managing customer complaints from receipt to resolution, ensuring that our customers receive the highest level of service and...

  • Customer Complaints Resolution Specialist

    2 weeks ago

    Nottingham, Nottingham, United Kingdom Capital One Full time

    About the RoleAt Capital One, we are seeking a highly skilled and dedicated individual to join our Complaints Resolution team as a Customer Complaints Resolution Specialist. As a key member of our team, you will be responsible for managing customer complaints from receipt to resolution, ensuring that our customers receive the highest level of service and...

  • Customer Complaints Resolution Specialist

    2 weeks ago

    Nottingham, Nottingham, United Kingdom Countrywide HQ Full time

    Job DescriptionAre you passionate about delivering exceptional customer service and resolving complex complaints?Countrywide HQ, a leading property services company, is seeking a skilled Customer Complaints Resolution Specialist to join our team.Key Responsibilities:Investigate and resolve customer complaints in a fair and impartial manner.Communicate...

  • Customer Complaints Resolution Specialist

    2 weeks ago

    Nottingham, Nottingham, United Kingdom Countrywide HQ Full time

    Job DescriptionAre you passionate about delivering exceptional customer service and resolving complex complaints?Countrywide HQ, a leading property services company, is seeking a skilled Customer Complaints Resolution Specialist to join our team.Key Responsibilities:Investigate and resolve customer complaints in a fair and impartial manner.Communicate...

  • Customer Complaints Resolution Specialist

    5 days ago

    Nottingham, Nottingham, United Kingdom Capital One - UK Full time

    About the RoleWe are seeking a highly skilled and customer-focused Complaints Case Handler to join our team at Capital One in Nottingham. As a key member of our Complaints Resolution team, you will be responsible for managing customer complaints from receipt to resolution, ensuring that our customers receive a high level of service and support.Key...

  • Customer Complaints Resolution Specialist

    5 days ago

    Nottingham, Nottingham, United Kingdom Capital One - UK Full time

    About the RoleWe are seeking a highly skilled and customer-focused Complaints Case Handler to join our team at Capital One in Nottingham. As a key member of our Complaints Resolution team, you will be responsible for managing customer complaints from receipt to resolution, ensuring that our customers receive a high level of service and support.Key...

  • Customer Complaints Resolution Specialist

    2 weeks ago

    Nottingham, Nottingham, United Kingdom Capital One Full time

    About This RoleAt Capital One, we're committed to delivering exceptional customer experiences. As a Customer Complaints Case Handler, you'll play a critical role in resolving customer complaints and concerns in a fair and timely manner.Key ResponsibilitiesManage customer complaints from receipt to resolution, ensuring a high level of customer...

  • Customer Complaints Resolution Specialist

    2 weeks ago

    Nottingham, Nottingham, United Kingdom Capital One Full time

    About This RoleAt Capital One, we're committed to delivering exceptional customer experiences. As a Customer Complaints Case Handler, you'll play a critical role in resolving customer complaints and concerns in a fair and timely manner.Key ResponsibilitiesManage customer complaints from receipt to resolution, ensuring a high level of customer...

  • Customer Complaints Resolution Specialist

    2 weeks ago

    Nottingham, Nottingham, United Kingdom Capital One - UK Full time

    About the RoleWe are seeking a highly skilled and dedicated Customer Complaints Resolution Specialist to join our team at Capital One - UK. As a key member of our Complaints Resolution team, you will be responsible for managing customer complaints from receipt to resolution, ensuring that our customers receive a high level of service and satisfaction.Key...

  • Customer Complaints Resolution Specialist

    2 weeks ago

    Nottingham, Nottingham, United Kingdom Capital One - UK Full time

    About the RoleWe are seeking a highly skilled and dedicated Customer Complaints Resolution Specialist to join our team at Capital One - UK. As a key member of our Complaints Resolution team, you will be responsible for managing customer complaints from receipt to resolution, ensuring that our customers receive a high level of service and satisfaction.Key...

  • Complaints Handler

    3 weeks ago

    Nottingham, Nottingham, United Kingdom Capital One - UK Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Complaints Resolution team as a Customer Complaints Case Handler. As a key member of our team, you will be responsible for managing customer complaints from receipt to resolution, ensuring that our customers receive a high level of service and that their concerns are...

  • Customer Complaints Resolution Specialist

    6 days ago

    Nottingham, Nottingham, United Kingdom Capital One - UK Full time

    About the RoleWe are seeking a highly skilled and dedicated individual to join our Complaints Resolution team as a Customer Complaints Case Handler. As a key member of our team, you will be responsible for managing customer complaints from receipt to resolution, ensuring that our customers receive a high level of service and support.Key...

  • Customer Complaints Resolution Specialist

    6 days ago

    Nottingham, Nottingham, United Kingdom Capital One - UK Full time

    About the RoleWe are seeking a highly skilled and dedicated individual to join our Complaints Resolution team as a Customer Complaints Case Handler. As a key member of our team, you will be responsible for managing customer complaints from receipt to resolution, ensuring that our customers receive a high level of service and support.Key...

  • Customer Service Representative

    3 weeks ago

    Nottingham, Nottingham, United Kingdom Capital One - UK Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Complaints Resolution team as a Customer Complaints Case Handler. As a key member of our team, you will be responsible for managing customer complaints from receipt to resolution, ensuring that our customers receive a high level of service and that their concerns are...

  • Customer Service Representative

    2 weeks ago

    Nottingham, Nottingham, United Kingdom Countrywide Full time

    {"title": "Customer Complaints Administrator", "description": "Customer Complaints AdministratorWe are seeking a skilled Customer Complaints Administrator to join our Customer Care team in a dynamic and fast-paced environment.This role is ideal for individuals who are passionate about delivering exceptional customer service and resolving complaints in a...

Customer Complaints Administrator

3 months ago

Nottingham, Nottingham, United Kingdom Bairstow eves Full time

Is customer service at the heart of everything you do? If so, we are looking for a dedicated Customer Complaints Administrator to work within our Customer Care team in
Annesley.

This is an opportunity to work for the UK's largest Property Services Group, specialising in residential lettings.

We strive to provide a market-leading service, and despite our best efforts, occasionally things do go wrong. This is where our Customer Complaints Administrators play a pivotal role. Ensuring that our customer's concerns are dealt with in a professional manner, we're on the lookout for those with great communication skills

Responsibilities of a Customer Complaints Administrator

  • Work within a team office environment handling your own caseload of customer concerns/complaints.
  • Responsible for impartially and fairly investigating and responding to correspondence, calculating and proposing any gestures of goodwill and updating the customer within predetermined timescales.

Skills and Experience to be a Customer Complaints Administrator:

  • Excellent communication skills
  • both written and verbally
  • Good at building and maintaining relationships with customers and stakeholders across the business
  • Effective time management and managing expectations
  • Previous experience in either Lettings or in a complaint handling roles is desirable, but full training will be given
  • Selfmotivated able to work independently whilst maintaining a team player

Benefits of being a Customer Complaints Administrator with

Bairstow Eves:

Countrywide:

  • Pension Scheme
  • Full training provided with excellent career progression opportunities throughout the business including qualifications in residential lettings


 Perks at Work
  • Discounts on products and services inc electrical & Travel
  • Discounts on estate agency, mortgage, conveyancing and surveying services.
  • Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme.
  • Nuffield Health Screening discounted medical assessment to provide an in depth picture of your health.
  • Nuffield Gym discount 20% on memberships at Nuffield Health & Fitness clubs across the UK.
  • Cycle to work scheme



Bairstow Eves:

Countrywide are part of the Connells Group

, one of the largest and most successful
estate agency and
property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines
residential sales and
lettings expertise with a range of services including
new homes,
mortgage services,
surveying,
conveyancing and more

Job Types:
Full-time, Permanent

Salary:
From £20,500.00 per year

Benefits:

  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Free parking
  • Health & wellbeing programme
  • Onsite parking
  • Referral programme

Schedule:

  • Monday to Friday
  • No weekends

Education:

  • A-Level or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)

Work Location:
In person