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Front of House

3 months ago

Leeds, Leeds, United Kingdom paretofm Full time

Salary:
Up to £26k dependent on experience

Location:
Leeds

Contract Type:
Permanent

Hours: 40 hours per week

Overview
The person needs to be a team player, who will always go above and beyond to achieve.


Reporting directly to the Senior Workspace Coordinator, to manage and develop a workplace experience that meets and exceeds customer expectation.


Joining a Multi-Skilled Team in delivering an excellent customer experience, whilst ensuring all services are delivered to contract and legal requirements.


Key Responsibilities:

Front of House & Security

  • Be a friendly face, welcoming and making sure visitors and staff are comfortable at all times
  • Show confidence in supporting and communicating the Client's security policy if you feel it's being challenged
  • Proactively participate in onsite team meetings regarding all things FOH
  • Ensure the reception area is always clean and tidy reporting any necessary repairs or replacements

Mail & Logistics

  • Handle incoming post and packages, collecting outgoing and distributing incoming mail once per day
  • Ensuring mail handling area/post room is always kept clean and tidy, minimising risk of items going missing or getting damaged

Admin Support

  • Support the team by gathering information required to deliver monthly reports
  • Assist with new starters and leavers process
  • Must be prepared to 'fill the gaps' and step into any of the Workspace roles in times of constrained resource.
  • Supporting internal events as required
  • Check stock levels and order/replenish as required.

Key Skills:

  • Good communicator
  • Knowledge of IT software
  • Office and other business critical software
  • Able to work on own initiative or as team player
  • Adaptable to various duties of the post
  • Confident and courteous manner
  • H&S knowledge and awareness
  • Commitment to customer care
  • Cultural sensitivity and awareness

Experience:

  • Experience in similar role
  • Experience in a fastpaced environment
  • Proven experience in a customer service environment.

Desirable:

  • First Aider
  • Fire Warden