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Front of House Operations Manager

2 months ago

Leeds, Leeds, United Kingdom wagamama Full time
Front of House Manager Opportunity

Join Wagamama's dynamic team as a Front of House Manager, where you'll play a pivotal role in delivering exceptional customer experiences and driving restaurant success.

About the Role

As a Front of House Manager, you'll be responsible for leading a high-performing team to provide outstanding service, ensuring seamless guest experiences, and driving sales growth. You'll work closely with the management team to develop and implement strategies that enhance customer satisfaction, team engagement, and operational efficiency.

Key Responsibilities
  • Lead a team of front-of-house staff to deliver exceptional customer service and achieve sales targets
  • Develop and implement strategies to improve customer satisfaction, team engagement, and operational efficiency
  • Work closely with the management team to drive sales growth and achieve business objectives
  • Monitor and control labor costs, inventory, and other operational expenses
  • Ensure compliance with company policies, procedures, and regulatory requirements
What We Offer

As a Front of House Manager at Wagamama, you'll enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. You'll also be part of a dynamic and supportive team that's passionate about delivering exceptional customer experiences.

We're committed to creating a workplace that's inclusive, diverse, and respectful. If you're a motivated and results-driven individual who's passionate about delivering exceptional customer experiences, we'd love to hear from you.