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Front of House Manager

2 months ago

Leeds, Leeds, United Kingdom Oulton Hall Hotel, Spa & Golf Resort Full time
Unlock Your Potential as a Front of House Manager

We are seeking a highly skilled and motivated Front of House Manager to join our team at Oulton Hall Hotel, Spa & Golf Resort. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations.

Key Responsibilities:
  • Provide outstanding customer service and support to guests
  • Manage front office operations, including reception, reservations, and room allocation
  • Collaborate with the Front of House Manager to maximize revenue and achieve business objectives
  • Develop and implement strategies to improve guest satisfaction and loyalty
  • Lead and motivate a team of front office staff to deliver exceptional results
Requirements:
  • Previous experience in a front office or reception role
  • Strong leadership and people management skills
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Commitment to delivering exceptional customer service and exceeding guest expectations
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Access to our state-of-the-art leisure facilities and spa
  • A chance to work with a leading hospitality brand and make a real difference in the lives of our guests

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we would love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to welcoming you to our team