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Emergency Dental Service Out of Hours Receptionist

2 months ago


Pontypridd, Rhondda Cynon Taf, United Kingdom Cwm Taf Morgannwg University Health Board Full time

We are looking for an efficient and organised receptionist to join the Emergency Dental Service Team based in Dewi Sant Hospital, Pontypridd.

The service runs on weekends and Bank Holidays.


The post holder will be required to prioritise and work on their own initiative without direct supervision, but also enjoy working as part of a team to provide excellent patient care This is a front of house position that requires the ability to work under pressure and represent the Service in a professional manner at all times.


The Emergency Dental Service is very busy and we are looking for a motivated and enthusiastic person who is able to work, learn and actively contribute within our team.

You must have excellent interpersonal skills and be committed to providing the highest levels of service to customers.

For further details / informal visits contact:
The main duties of the job are outlined in the Job Description; however a brief outline is detailed below:

  • Ensure that all patient records both in paper form and electronically are kept up to date, correctly stored and filed for confidentiality purposes
  • Ensure that every patient completes a medical history form
  • Ensure communication between the Booking Centre and the Health Centre is robust and efficient
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family.

Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs:
Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

  • We listen, learn and improve
  • We treat everyone with respect
  • We all work together as one team


We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply