Housing Options Officer

3 weeks ago


Pontypridd, Rhondda Cynon Taf, United Kingdom niyaapeople Full time
Housing Options Officer
Temporary, Full Time
£25-£26 p/h via umbrella
Location: Pontypridd

We are seeking a Housing Options Officer for a Local Authority based in Pontypridd on a 6-month temporary contract with the possibility to go permanent. This role is ideal for those experienced in housing services, focused on providing front-line, customer-oriented support to individuals and families facing housing difficulties.

As a Housing Options Officer you will:
  • Provide frontline service and specialist advice to prevent and relieve homelessness.
  • To carry out assessment and ensure compliance with the duties placed on the Council under the requirements of the Housing (Wales) Act 2014.
  • Ensure statutory obligations are met.
  • To deal with enquires from Housing Register applicants to give advice about rehousing prospects and alternative housing options

Housing Options Officer Responsibilities:
  • Offer comprehensive advice on housing needs in person or by phone.
  • Participate in the duty rota and respond to emergencies.
  • Prevent and relieve homelessness through various actions, including negotiations and referrals.
  • Create and monitor Personalised Housing Plans.
  • Assist customers in accessing housing opportunities.
  • Liaise with social care teams, health providers, landlords, and other agencies.
  • Conduct outreach services and facilitate Housing Advice Surgeries.

Housing Options Officer Required Experience:
  • Good interviewing and interpersonal skills.
  • Excellent organisational and communication skills with an empathetic approach.
  • Strong IT and letter-writing skills.
  • Experience providing housing advice and liaising with various organisations.
  • Experience in a housing service or similar field.
  • Experience in Housing Wales Act 2014
  • Ability to manage your workload and work within a team.
  • Willingness to conduct face-to-face interviews with homeless applicants.

If this role is of interest please email or call on Alternatively apply bellow.

  • Pontypridd, Rhondda Cynon Taf, United Kingdom Niyaa People Ltd Full time

    About the Role:Niyaa People Ltd is seeking a skilled Housing Options Officer to join our team on a temporary contract. As a Housing Options Officer, you will play a crucial role in providing front-line, customer-oriented support to individuals and families facing housing difficulties.Key Responsibilities:Provide frontline service and specialist advice to...


  • Pontypridd, Rhondda Cynon Taf, United Kingdom Niyaa People Ltd Full time

    About the Role:Niyaa People Ltd is seeking a skilled Housing Options Officer to join our team on a temporary contract. As a Housing Options Officer, you will play a crucial role in providing front-line, customer-oriented support to individuals and families facing housing difficulties.Key Responsibilities:Provide frontline service and specialist advice to...

  • Office Administrator

    3 weeks ago


    Pontypridd, Rhondda Cynon Taf, United Kingdom Priory Group Full time

    Office Administrator Reference PRI94812 Location Daffodil House, Church Road, Tonteg, Nr Pontypridd, CF38 1HE Priory Group Division Adult Care Salary £12 per hour Hours 40 hours per week Vacancy Type Permanent - Part Time Job Overview Daffodil House is an innovative Adult Care service that is currently undergoing extensive...


  • Pontypridd, Rhondda Cynon Taf, United Kingdom Priory Group Full time

    Make a Difference as a Senior Support Worker Are you a compassionate and dedicated individual with a passion for supporting others? Priory Group is seeking a skilled and enthusiastic Senior Support Worker to join our team at Daffodil House, a brand-new Adult Care service opening in early 2025. At Daffodil House, we are committed to providing exceptional...

  • Assistant Manager

    3 weeks ago


    Pontypridd, Rhondda Cynon Taf, United Kingdom Priory Group Full time

    Assistant Manager / Dirprwy Reolwr Reference PRI94810 Location Daffodil House, Church Road, Tonteg, Nr Pontypridd, CF38 1HE Priory Group Division Adult Care Salary £14.10 per hour Hours 40 per week Vacancy Type Permanent - Full Time Job Overview Daffodil House is an innovative Adult Care facility that is currently being refurbished to...


  • Pontypridd, Rhondda Cynon Taf, United Kingdom Priory Group Full time

    Activities Coordinator / Cydlynydd Gweithgareddau Reference PRI94813 Location Daffodil House, Church Road, Tonteg, Nr Pontypridd, CF38 1HE Priory Group Division Adult Care Salary £12.60 per hour Hours 25 per week Vacancy Type Permanent - Part Time Job Advert Location Description Daffodil House (Formerly Church Village) is a new Adult...


  • Pontypridd, Rhondda Cynon Taf, United Kingdom Priory Group Full time

    Activities Coordinator / Cydlynydd Gweithgareddau Reference: PRI94813 Location: Daffodil House, Church Road, Tonteg, Nr Pontypridd, CF38 1HE Division: Adult Care Salary: £12.60 per hour Hours: 25 per week Vacancy Type: Permanent - Part Time Service Overview: Daffodil House is a newly established Adult Care service that is set to open in the near future....


  • Pontypridd, Rhondda Cynon Taf, United Kingdom Priory Group Full time

    Care Support Specialist / Gweithiwr Cefnogi Reference PRI94807 Location Daffodil House, Church Road, Tonteg, Nr Pontypridd, CF38 1HE Priory Group Division Adult Care Salary £12.60 per hour Hours Full and Part time available Vacancy Type Permanent - Full Time Job Overview Daffodil House is a forthcoming Adult Care establishment that is...

  • Assistant Manager

    3 weeks ago


    Pontypridd, Rhondda Cynon Taf, United Kingdom Priory Group Full time

    Assistant Manager / Rheolwr Cynorthwyol Reference PRI94810 Location Daffodil House, Church Road, Tonteg, Nr Pontypridd, CF38 1HE Priory Group Division Adult Care Salary £14.10 per hour Hours 40 per week Vacancy Type Permanent - Full Time Job Advert Location Description Daffodil House is a newly established Adult Care service that is...

  • Care Assistant

    2 hours ago


    Pontypridd, Rhondda Cynon Taf, United Kingdom Priory Group Full time

    About UsPriory Group is a leading provider of adult care services, dedicated to delivering high-quality support and care to individuals with learning disabilities, autism, Prader-Willi Syndrome, or mental health conditions.Job RoleWe are seeking a skilled and compassionate Care Assistant to join our team at Daffodil House, a new Adult Care service opening in...


  • Pontypridd, Rhondda Cynon Taf, United Kingdom Priory Group Full time

    Care Support Specialist / Gweithiwr Cefnogi Reference PRI94807 Location Daffodil House, Church Road, Tonteg, Nr Pontypridd, CF38 1HE Priory Group Division Adult Care Salary £12.60 per hour Hours Full and Part time available Vacancy Type Permanent - Full Time Job Advert Location Description Daffodil House (Formerly Church Village) is a...


  • Pontypridd, Rhondda Cynon Taf, United Kingdom Priory Group Full time

    Care Support Specialist / Gweithiwr Cefnogi Reference PRI94807 Location Daffodil House, Church Road, Tonteg, Nr Pontypridd, CF38 1HE Priory Group Division Adult Care Salary £12.60 per hour Hours Full and Part time available Vacancy Type Permanent - Full Time Job Advert Location Description Daffodil House (Formerly Church Village) is a...


  • Pontypridd, Rhondda Cynon Taf, United Kingdom Priory Group Full time

    Facilities Maintenance Technician / Cynorthwyydd Cynnal a Chadw Reference PRI94814 Location Daffodil House, Church Road, Tonteg, Nr Pontypridd, CF38 1HE Priory Group Division Adult Care Salary £12.00 per hour Hours 40 per week Vacancy Type Permanent - Full Time Job Overview Daffodil House is an innovative Adult Care facility that is...


  • Pontypridd, Rhondda Cynon Taf, United Kingdom Priory Group Full time

    Senior Support Worker / Uwch Weithiwr Cefnogi Reference: PRI94808 Location: Daffodil House, Church Road, Tonteg, Nr Pontypridd, CF38 1HE Division: Priory Group Division - Adult Care Salary: £13.10 per hour Hours: Full time Vacancy Type: Permanent - Full Time Job Overview: Daffodil House is set to launch as a premier Adult Care service,...


  • Pontypridd, Rhondda Cynon Taf, United Kingdom Priory Group Full time

    Facilities Maintenance Technician / Cynorthwyydd Cynnal a Chadw Reference PRI94814 Location Daffodil House, Church Road, Tonteg, Nr Pontypridd, CF38 1HE Priory Group Division Adult Care Salary £12.00 per hour Hours 40 per week Vacancy Type Permanent - Full Time Job Advert Location Description Daffodil House (Formerly Church Village)...


  • Pontypridd, Rhondda Cynon Taf, United Kingdom Priory Group Full time

    Facilities Maintenance Technician / Cynorthwyydd Cynnal a Chadw Reference PRI94814 Location Daffodil House, Church Road, Tonteg, Nr Pontypridd, CF38 1HE Priory Group Division Adult Care Salary £12.00 per hour Hours 40 per week Vacancy Type Permanent - Full Time Job Advert Location Description Daffodil House (Formerly Church Village)...


  • Pontypridd, Rhondda Cynon Taf, United Kingdom Priory Group Full time

    About the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Housekeeper at Daffodil House, a new Adult Care service opening in early 2025. As a Housekeeper, you will play a vital role in ensuring the site meets high standards of hygiene and cleanliness, in compliance with CQC and Health & Safety Regulations.Key...


  • Pontypridd, Rhondda Cynon Taf, United Kingdom Priory Group Full time

    About the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Housekeeper at Daffodil House, a new Adult Care service opening in early 2025. As a Housekeeper, you will play a vital role in ensuring the site meets high standards of hygiene and cleanliness, in compliance with CQC and Health & Safety Regulations.Key...

  • Assistant Manager

    3 weeks ago


    Pontypridd, Rhondda Cynon Taf, United Kingdom Priory Group Full time

    Assistant Manager / Dirprwy Reolwr Reference PRI94810 Location Daffodil House, Church Road, Tonteg, Nr Pontypridd, CF38 1HE Priory Group Division Adult Care Salary £14.10 per hour Hours 40 per week Vacancy Type Permanent - Full Time Role Overview We are excited to announce an opportunity for an Assistant Manager to become part of our...


  • Pontypridd, Rhondda Cynon Taf, United Kingdom Priory Group Full time

    Priory Group: A Leading Provider of Adult Care ServicesAbout the Role:We are seeking a dedicated and compassionate Activities Coordinator to join our team at Daffodil House, a new Adult Care service opening in early 2025. As an Activities Coordinator, you will play a vital role in supporting our residents with their day-to-day lives, encouraging them to live...