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Front of House Volunteer
3 months ago
Volunteer Role:
Front of House Volunteer**
Hours: Every Saturday, 11:30 - 5:30
Location:
The Square, Woodhouse Square, Leeds, LS3 1AD
Families who have been affected by children's cancer (including patients, parents, siblings and grandparents) can come to The Square for a coffee and a chat, as well as book and access a variety of support services, including:
- Wellbeing Services & Activities
- Specialist 1:1 Support
- Family Support Groups and Events
Based on feedback from the families we support, we are offering extended opening hours on a Saturday, on a trial basis, so are looking for a volunteer to support the Family Support Team deliver a variety of vital services.
Key Activities:
As a Front of House Volunteer you will support the Family Support Worker role and the rest of the Team at Candlelighters with a variety of tasks including:
- Meeting and greeting families and other visitors
- Making drinks for families and visitors
- Answering the telephone, transferring calls and taking messages
- Making bookings and updating our database
- Setting up rooms for meetings and events
- Selling items donated on our Candlelighters eBay account
We're looking for volunteers who:
- Have experience of working in a customer service environment
- Are confident, friendly and approachable
- Have good IT skills and experience of using a database
- Are able to move furniture (tables and chairs) and boxes
- Are able to climb multiple flights of stairs
- Are able to manage own emotions when working with families affected by childhood cancer
- Are able to maintain professional boundaries and follow Candlelighters Policies and Procedures
How to apply
Job Type:
Volunteer
Salary:
£0.01 per year
Benefits:
- Casual dress
Schedule:
- Day shift
- Every weekend
Work Location:
In person