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Transport Administrator

3 months ago

Ashford, Kent, United Kingdom DFDS UK & Ireland Full time

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as Transport Administrator.


Be part of the movement - and play your part

About the role


Working Monday to Friday 8am - 5pm the Transport Administrator will help support the wider DFDS network through completing various administrative tasks as well as providing customer service to our external stakeholders.


You will be responsible for:

  • Supporting the wider finance team based in Poland by sending across POD's from UK based deliveries.
  • Reacting to customer requests if physical copies of POD's are required to correct invoicing errors.
  • Monitoring and maintaining Truckcom for performance for the local sites. Send daily updates to the management teams.
  • Creating and sending customer related reports showing our Delivery on Time performance and other matrix such as rejections and demurrage.
  • Checking final work summaries from our customers to ensure we have received all orders and are planning against the most up to date information.
  • Utilising our planning/order system to pull customer orders through their EDI link to allow for planning teams to create our daily transport plan.
  • Creating service/MOT jobs in our system to ensure vehicles are planned for downtime as per their legal requirement.
  • Checking our system to ensure jobs have costs allocated and are allocated to the correct customer. Being reactive to the needs of the business, flexing what the priorities are on any given day.
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About you
We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS
Join the movement and grow with us.

Be a valued member of a diverse team at DFDS and help drive change together.

While you're with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

Now about what we can give you.

You'll be able to access some fantastic benefits such as:

  • Life assurance cover
  • Contributory company pension scheme
  • Holiday Purchase Scheme
  • Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
  • Full employee assistance programme including:
  • Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
  • Huge range of retail discounts from high street and online retailers
  • Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
  • Access to Thrive, our awardwinning Wellbeing platform.
  • Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.
**We look forward to hearing from you.