Associate Director of Patient Safety, Complaints and Learning

Are you ready to lead and inspire at the forefront of patient safety and care? Kent and Medway Integrated Care Board (ICB) is looking for a visionary leader to spearhead our Patient Safety, Complaints, and Learning teams. As a pivotal figure in our organization, you will drive significant improvements in healthcare services for over 1.9 million residents,...

We are excited to be able to offer the opportunity to join our Patient Safety Team. The Trust is in process of planning transition to the Patient Safety Incident Response Framework (PSIRF) and as part of the implementation we have a fixed term or secondment opportunity for a Patient Safety Lead. We are seeking a proactive, dynamic individual who is a strong...

Job Overview The successful candidate will oversee the clinical and operational management of the Directorate, collaborating with General Managers and Matrons to ensure that clinical, business, and operational performance metrics are met. Key Responsibilities Operational Leadership and Performance Provide strategic clinical insights and offer...

Position Overview We are seeking a dedicated Full-Time individual to become a part of our esteemed Head and Neck Department at Maidstone & Tunbridge Wells NHS Trust as a Patient Safety Coordinator. This role presents an excellent opportunity for an enthusiastic professional to engage with patients, healthcare providers, and various internal teams. The...

To provide a comprehensive and confidential Personal Assistant and general administrative support to the Director of Emergency Planning and Response and The Associate Director for Facilities Management and, as and when the need arises, other members of the Facilities Directorate. To manage the office support function providing administration and support for...

An exciting opportunity has arisen to join the complaints team at Maidstone and Tunbridge Wells NHS Trust as a Complaints Lead. We are looking for an experienced and self-motivated individual to work full-time within our small and dedicated team. The successful applicant will manage a defined case load of complaints, but will need to be adaptable and...

An exciting opportunity has arisen to join the complaints team at Maidstone and Tunbridge Wells NHS Trust as a Complaints Lead. We are looking for an experienced and self-motivated individual to work full-time within our small and dedicated team. The successful applicant will manage a defined case load of complaints, but will need to be adaptable and...

Position Overview Maidstone and Tunbridge Wells NHS Trust is a prominent healthcare provider, recognized for its exceptional services and commitment to patient care. We are currently seeking a dedicated individual to join our team as a Healthcare Support Worker on Lord North Ward, which specializes in hematology and oncology care. Main Responsibilities This...

Complaints Officer- Key role information - Date added: 04-12-23 - Hours: Monday to Friday (37.5 hours) Full Time (flexible/WFH available with discussion) - Wage: Salary between £14.33 and £16.96 - Sector: Commercial - Location: Maidstone **An exciting opportunity...**: **Complaints Officer**: An exciting temporary opportunity has arisen for the role of...

An exciting opportunity has arisen for a role within the Outpatients directorate, supporting the team with the successful rollout of a Patient Portal, and other associated workstreams to support the delivery of the Outpatients strategic objectives. The post holder will report to the Deputy General Manager (Outpatients) and be a key member of the team. They...

The Corporate Head of Nursing and Quality will drive the programme of improvement for Quality and Professional Standards within the Trust ensuring that the delivery of consistently high-quality care is consistent with the CQC fundamental standards, safeguarding principles, Trust Values and the Trust and Directorate Strategic Objectives. The Corporate Head...

Role: - Analyse complaint, identifying issues, themes and concerns. - Review information already provided by division, ensuring that it has addressed each concern and identified learning/improvements where possible. - Identify any outstanding information required to address the complaint concerns - Use information to draft a Trust response to the...

We are currently recruiting for a Complaints Officer for our NHS client based in Maidstone ME16.**Salary**: up to £16.96 per hour (Band 6) - Location: Maidstone ME16 - Hours: 37.5 per week - ** DBS required** A complaints officer is required to work on existing complaints to review information provided by clinical divisions and use this information to...

We are looking for **Complaints Officer** who will work in Maidstone, Kent. ** Start ASAP - 3 months contract** ** Department: Compliance Team** ** Shift pattern:.5 hours, 5 days a week (flexible/WFH available with discussion)** ** System Knowledge: Complaints handling, Case management. Use of case management system (Datix/InPhase)** ** Pay rate...

We are looking for **Complaints Officer** who will work for our NHS client in **Maidstone**. ** START - ASAP -Rolling 3 month contract ** Working Hours: 7.5 hours, 5 days a week (flexible/WFH available with discussion) ** Pay rate £15-20/h **DBS- Standard for administrative and clerical **Complaints Officer** Required to work on existing complaints to...

Job Overview The role involves overseeing the clinical and operational management of the Directorate, collaborating with General Managers and Matrons to ensure the achievement of clinical, business, and operational performance standards. Key Responsibilities Operational Leadership and Performance Management Provide strategic clinical insights and...

Job Title: Complaints Officer Location: Kent Number of Staff Required: 1 Pay Rate: Approximately £24 per hour Band Level: 6 Complaints Officer Responsibilities: The Complaints Officer will be tasked with addressing existing complaints by reviewing information provided by clinical divisions and drafting comprehensive written responses. The role involves...

We have an exciting opportunity for an inspirational leader to join our team in Kent and Medway NHS Social Care Partnership Trust (KMPT) as Service Director for Acute Services. Our focus is on supporting committed and compassionate leadership which enables a culture of quality improvement where everyone has a voice and where service users, carers and staff...

A great opportunity to work for the NHS. - Role is temporary for an immediate start. **About Our Client**: - Complaints Officer - NHS Trust - Band 6, £19.50ph + £3.03 holiday pay = £22.53 per hour - Temporary role for 3 months - Based in Maidstone Complaints Officer - NHS: Required to work on existing complaints to review information provided by...

There has been a £2.3bn investment in mental health which has been identified in the Long Term Plan. This additional investment will support further service developments for perinatal mental health. The PMHCS have a very exciting and unique opportunity for a perinatal quality assistant to join our expanding perinatal team The post holder will assist the...