Complaints Officer

2 months ago


Maidstone, United Kingdom AXIS RECRUITMENT Full time

Role:

- Analyse complaint, identifying issues, themes and concerns.
- Review information already provided by division, ensuring that it has addressed each concern and identified learning/improvements where possible.
- Identify any outstanding information required to address the complaint concerns
- Use information to draft a Trust response to the complaint

**Salary**: £35,000.00-£40,000.00 per year

**Benefits**:

- Employee discount
- Life insurance
- Referral programme

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Complaints handling: 1 year (required)
- DATIX/INphase: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: 2788788778


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