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Associate Director of Patient Safety, Complaints
3 weeks ago
Are you ready to lead and inspire at the forefront of patient safety and care? Kent and Medway Integrated Care Board (ICB) is looking for a visionary leader to spearhead our Patient Safety, Complaints, and Learning teams. As a pivotal figure in our organization, you will drive significant improvements in healthcare services for over 1.9 million residents, leveraging a budget of approximately £3.5 billion.
**Role Overview**:
As the Associate Director, you will champion the development and implementation of a safer and more responsive healthcare system. This role not only requires a sophisticated understanding of patient safety frameworks but also an impassioned approach to leading change and fostering a culture of safety and learning across the healthcare spectrum.
**Key Responsibilities**:
Develop strategic initiatives to enhance patient safety and integrate comprehensive learning systems across our services.
Provide expert guidance and oversight to the Patient Safety and Complaints teams, ensuring alignment with national safety standards and effective complaint resolution.
Engage with a variety of stakeholders, including the Chief Nursing Officer and Chief Medical Officer, to facilitate collaborative and matrixed working relationships.
Lead the adoption of the NHS Patient Safety Incident Response Framework (PSIRF) and the Learn from Patient Safety Events Service (LFPSE), ensuring these frameworks significantly impact our strategic objectives.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement which will not mean sacrificing time for personal interests or family commitments. We aim to support you to work flexibly in a way that will suit you and us.
We work with staff to agree objectives through regular supervision, annual appraisal, and access to training opportunities.
The job description and person specification give you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
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Maidstone, United Kingdom NHS Kent and Medway Integrated Care Board Full timeJob summary Are you ready to lead and inspire at the forefront of patient safetyand care? Kent and Medway Integrated Care Board (ICB) is lookingfor a visionary leader to spearhead our Patient Safety, Complaints,and Learning teams. As a pivotal figure in our organization, you willdrive significant improvements in healthcare services for over 1.9million...
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