Business Manager

3 weeks ago

London, United Kingdom Network Rail Full time

Brief Description

The Sussex Route, which includes the Brighton Main Line and its branch lines, is among the busiest and most congested in the country, carrying just under 4,000 scheduled passenger and freight services each day.

Principally a commuter route to and from London, the route is critical to the regional and national economy, transporting high volumes of travellers from the south coast to the capital, as well as Gatwick Airport, the country’s second busiest international airport and a key gateway to the United Kingdom.

The Business Manager is an integral member of the Route exec team supporting the Route Director to manage day to day business operations. Focused on making time, information and decision-making processes more efficient and effective, with the ability to connect the dots across route, region and national priorities.

About the role (External)

Key Accountabilities

1.Provide strategic and tactical advice to the managing director, region / member of region executive on business objectives.

2.Responsible for the provision of timely, papers, presentations, reports, and documents including accurate analytical information and prepare briefing material to enable effective decision making and drive business performance improvement.

3.Lead and manage arrangements for functions, conferences, visits, and meetings for both internal and external stakeholders.

4.Attend and support the managing director, region / member of region executive at engagement sessions with senior internal and external stakeholders.

5.Manage regional managing director / member of region executive actions so that these are progressed and closed out effectively.

6.Lead and prepare documentation for key internal business reviews where the managing director, region / member of region executive and direct reports are present.

7.Build and maintain strong relationships with senior stakeholders across the business providing insightful and timely information which is validated, analysed, and reported accurately and effectively to the regional managing director / member of region executive.

8.Identify, champion and sponsor the development and delivery of specific projects and manage the implementation of these projects amongst the regional leadership team.

9.Lead cross-functional teams to identify best practice and improve passenger and customer service.

Job Skills, Experience and Qualifications

Essential

Qualified to degree level or equivalent relevant experience. Previous successful experience of working with and facilitating multi-functional groups. Proven ability to influence and negotiate at all levels. Able to demonstrate effective leadership, interpersonal and communications skills. Proven ability to influence decision making and build cross functional / cross company relationships. Detailed understanding of the railway industry, its key business processes, and interfaces Commercially astute, persuasive and customer focussed. Able to demonstrate high written, oral communications, numeracy, and analytical skills.

Desirable

Sound knowledge of railway geography, stakeholders, and priorities

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