Pathway Co-ordinator

2 months ago

Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

Job summary

Cancer Directorate

Full Time hours a week - Two posts available

We have an exciting opportunity for a Pathway Co-ordinator to join our administration team within the Cancer Directorate. Supporting the clinical teams to deliver high quality patient care, the postholder can make a real difference to the patient care experience.

Main duties of the job

Providing a pivotal role, you will liaise closely with Consultants, Nurses and MDT co-ordinators to co-ordinate and be responsible for efficient clinic management and delivery of administrative tasks. The post also has a supervisory element and would provide an excellent opportunity for anyone seeking to build upon their NHS experience and knowledge and who is ready to take on more responsibilities. Whilst in post we would be able to offer you training with a dedicated team trainer and mentor to ensure that you have the right skills to continue to develop your career to progress and pursue future leadership and management roles.

About us

The successful candidate can also look forward to

Generous annual leave entitlement - 27 days (plus Bank Holidays) on joining the Trust which increases with length in service

Flexible working (standard hours of work between - Mon - Fri no weekend or bank holiday working required)

Working from Home options (on a rota basis, once fully trained)

Modern working environment

NHS discounts across varied businesses

Continued professional development opportunities

In return we expect you to be motivated and hard working with a positive approach to providing excellent customer service.:

Interested? Then please contact us for an informal chat/visit or to find out more:

E

Job description

Job responsibilities

To co-ordinate and be responsible for the provision of full secretarial and administrative services to the clinical team To take a lead role in the management of lists and clinics, ensuring that all patients are seen within the required time scales and in accordance with NHS targets and Trust policies. To take appropriate action to ensure that requests for diagnostics and follow-up appointments are processed in a timely fashion To comply fully with elective access policy; The Specialty Coordinator will also operate a failsafe system whereby every patient is registered using appropriate software, regularly reviewed and monitored to assess where they are in their appropriate pathway timescale for referred tests and procedures, chasing departments if necessary for results. To validate patients on the waiting list regularly as policy, actioning and recording all outcomes and removing patients from the waiting list where indicated To arrange investigations, ensuring that these have been performed, results have been received,seen by relevant clinician and uploaded to correct software as appropriate within a timely manner. To manage ones defined areas within the speciality and be responsible for prioritising work, developing staff and reviewing working practices to ensure effective department procedures and communication structures are implemented. To coordinate the day to day activities of assistant specialty coordinators. : To train and supervise members of ones team in all aspects of patient administration service and exceptional customer service, motivating, improving performance and promoting team values to achieve required outcomes. Contribute to the identification and planning of development needs for the team and individuals. To contribute to the assessment of staff performance against objectives and be responsible for the performance development reviews of individuals. On a day to day basis support individual learning and development. To be actively involved in the recruitment process. To ensure that joint working and close co-operation is developed and maintained with internal and external staff groups, providing the clinical/operational services needed to maintain a complete and seamless service to patients. To take responsibility for data quality within a defined area; investigating issues, rectifying processes and providing training as required. To deal with complex enquires from staff, patients, relatives and visitors investigating and researching matters in order to provide information, guidance and advice to others in response to their queries in line with departmental key performance indicators. Use Voice Recognition Software to take responsibility for ensuring that letters for the speciality are sent out within the defined turnaround time, being pro-active in ensuring that each clinic attendance has been documented. To keep close liaison with the outpatients department in order to maintain smooth running of outpatient clinics and to keep the department informed of any known changes to forthcoming clinics. When requested, to organise and set up extra clinics and liaise closely with appointments staff, clinic staff and patients. Taking responsibility of dealing with general communication including email, shared mailboxes and EPR communication centre To liaise with other departments as required. To undertake general administrative duties including filing, typing, photocopying, scanning, arrangement of meetings and taking minutes. To maintain stock control and consumables To comply with the requirements of the Data Protection Act, Access to Health Records and legislation issued in relation to confidential data. To carry out any other duties as directed by the management team/consultant. This may cover a wide range of duties including providing cover for other teams roles at or below this band. Person Specification

Education/Qualifications

Essential

Good general level of education ( 5 GCSEs/BTEC grade C or above or equivalent) including Maths & English Knowledge of a range of Trust policies and management procedures

Desirable

EPR trained E-Referral Trained

Experience

Essential

Relevant administrative experience with up to date experience of MS Office Excellent Communication skills both written and verbal

Desirable

Previous experience within NHS/public sector Knowledge of patient pathways within NHS

Special Skills/Aptitudes

Essential

Proven organisational skills with accurate attention to detail Ability to work to tight deadlines and under pressure

Desirable

Supervisory Experience

Personal Qualities

Essential

Excellent interpersonal skills Friendly and approachable manner

Desirable

Understanding and knowledge of the Trust's values

  • Pathway Co-ordinator

    5 months ago

    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Cancer Directorate Full Time 37.5 hours a week We have an exciting opportunity for a Pathway Co-ordinator to join our administration team within the Cancer Directorate. Supporting the clinical teams to deliver high quality patient care, the postholder can make a real difference to the patient care experience. Providing a pivotal role, you will liaise...

  • Assistant Pathway Co-ordinator

    5 months ago

    Oxford, United Kingdom Oxford University NHS Foundation Trust Full time

    1. To be responsible for the provision of administrative services to the Haematology Team 2. Process and log all referrals in line with Trust Access Policy and specialty SOP 3. Receiving and taking relevant action on telephone calls from patients, GPs etc. Providing reassurance and support to patients and families by telephone and passing on messages in a...

  • Pathway Co-ordinator

    5 months ago

    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Cancer Directorate Full Time 37.5 hours a week We have an exciting opportunity for a Pathway Co-ordinator to join our administration team within the Cancer Directorate. Supporting the clinical teams to deliver high quality patient care, the postholder can make a real difference to the patient care experience. Providing a pivotal role, you will liaise...

  • Assistant Pathway Co-ordinator

    4 months ago

    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    We have an exciting opportunity to join the administrative team supporting patients either with blood disorders or blood cancer. This 12 month fixed term contract is based at the Churchill Hospital. People are friendly here and there’s a real culture of kindness that makes Haematology a special place to work. You will be part of the administrative team...

  • Pathway Co-ordinator

    3 weeks ago

    Oxford, United Kingdom NHS Full time

    Oxford University Hospitals NHS Foundation TrustFull Time 37.5 hours a week - Two posts available We have an exciting opportunity for a Pathway Co-ordinator to join our administration team within the Cancer Directorate. Supporting the clinical teams to deliver high quality patient care, the postholder can make a real difference to the patient care...

  • Assistant Pathway Co-ordinator

    5 months ago

    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    We have an exciting opportunity, based at the Churchill Hospital to join the administrative team supporting patients either with blood disorders or blood cancer. People are friendly here and there’s a real culture of kindness that makes Haematology a special place to work. You will be part of the administrative team who supports our Band 4 Pathway...

  • Bid Co-ordinator

    1 month ago

    Oxford, United Kingdom CV-Library Full time

    Bid Co-Ordinator We have an exciting opportunity for a Bid Co-Ordinator to join an established main contractor based in Oxford. The business is privately owned and has a large presence in the region. They undertake projects across a range of sectors including education, healthcare, residential and commercial with projects typically valuing up to...

  • Assistant Pathway Co-ordinator

    5 months ago

    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    We have an exciting opportunity, based at the Churchill Hospital to join the administrative team supporting patients either with blood disorders or blood cancer. People are friendly here and there’s a real culture of kindness that makes Haematology a special place to work. You will be part of the administrative team who supports our Band 4 Pathway...

  • Bid Co-ordinator

    2 months ago

    Oxford, United Kingdom Fawkes & Reece South Full time

    Bid Co-OrdinatorWe have an exciting opportunity for a Bid Co-Ordinator to join an established main contractor based in Oxford. The business is privately owned and has a large presence in the region. They undertake projects across a range of sectors including education, healthcare, residential and commercial with projects typically valuing up to £20mil....

  • Assistant Pathway Co-ordinator

    6 days ago

    Oxford, United Kingdom Oxford University Hospitals Full time

    Job overview Opportunity for a band registered nurse to be part of a busy and developing orthopaedic outpatient department. Main duties of the job Registered nurse in the orthopaedic outpatient department . to co-ordinate the smooth running of clinics of different specialities support junior members of the team, new staff and students perform...

  • Bid Co-ordinator

    2 months ago

    Oxford, United Kingdom Fawkes & Reece South Full time

    Bid Co-OrdinatorWe have an exciting opportunity for a Bid Co-Ordinator to join an established main contractor based in Oxford. The business is privately owned and has a large presence in the region. They undertake projects across a range of sectors including education, healthcare, residential and commercial with projects typically valuing up to 20mil. About...

  • Bid Co-ordinator

    1 month ago

    Oxford, United Kingdom Fawkes & Reece South Full time

    Bid Co-OrdinatorWe have an exciting opportunity for a Bid Co-Ordinator to join an established main contractor based in Oxford. The business is privately owned and has a large presence in the region. They undertake projects across a range of sectors including education, healthcare, residential and commercial with projects typically valuing up to 20mil. About...

  • Assistant Pathway Co-ordinator

    5 months ago

    Oxford, United Kingdom Oxford University NHS Foundation Trust Full time

    1. To be responsible for the provision of administrative services to the SACT nurses 2. Process and log all referrals in line with Trust Access Policy and specialty SOP 3. Receiving and taking relevant action on telephone calls from patients, GPs etc. Providing reassurance and support to patients and families by telephone and passing on messages in a timely...

  • Pathway Co-ordinator

    5 months ago

    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Are you looking for a career where you can really make a difference and at the same time learn valuable new skills? Our administrative staff provide essential support to the clinical teams striving to ensure the patients’ experience is what we would expect for our own family and friends. Because we understand and value the contribution of administrative...

  • Patient Pathway Co-ordinator

    5 months ago

    Oxford, United Kingdom NHS Professionals Full time

    **Job Title**:Patient Pathway Co-ordinator **Location**:John Radcliffe Hospital, OX3 9DU **Hours**:Monday to Friday, 9am - 5pm (37.5 hours per week) **Trust Location**:Oxford University Hospitals NHS Foundation Trust **What you’ll be responsible for**: - Add incoming referrals to the waiting list on EPR within 24 hours and pass for clinical triage...

  • Clinical Co-ordinator

    1 week ago

    Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Job SummaryOxford University Hospitals NHS Foundation Trust is seeking a highly skilled and organized individual to fill the role of Pathway Co-ordinator within our Cancer Directorate. This is an exciting opportunity for a motivated and detail-oriented professional to join our administration team and contribute to the delivery of high-quality patient...

  • Sales & Events Co-ordinator

    5 months ago

    Oxford, United Kingdom Compass Group Full time

    We're currently recruiting a dedicated Sales & Events Co-Ordinator to help ensure the smooth running of the operations in The Venues Collection on a full time basis, contracted to 40 hours per week.As a Sales & Events Co-Ordinator, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your...

  • Cancer Pathway Team Leader

    5 months ago

    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    This is an excellent opportunity to work in a Team Leader role ensuring the provision of an efficient, integrated and comprehensive administrative/support service within the Cancer Pathways Team. The Team Leader will manage a team of cancer pathway co-ordinators and trackers being responsible for recruitment, training, appraisals and performance...

  • Cancer Pathway Team Leader

    5 months ago

    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    This is an excellent opportunity to work in a Team Leader role ensuring the provision of an efficient, integrated and comprehensive administrative/support service within the Cancer Pathways Team. The Team Leader will manage a team of cancer pathway co-ordinators and trackers being responsible for recruitment, training, appraisals and performance...

  • Admin Co-ordinator

    4 months ago

    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    The Anaesthetic and Critical Care departments are seeking a highly motivated individual to join them for this new role. Working across both departments will offer increased development and opportunities. The post holder has responsibility for assisting with the provision of a professional, comprehensive and efficient administrative service, which is...