Clinical Co-ordinator

1 month ago


Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

Job Summary

Oxford University Hospitals NHS Foundation Trust is seeking a highly skilled and organized individual to fill the role of Pathway Co-ordinator within our Cancer Directorate. This is an exciting opportunity for a motivated and detail-oriented professional to join our administration team and contribute to the delivery of high-quality patient care.

Main Duties of the Job

The successful candidate will be responsible for co-ordinating and managing clinic lists, ensuring that all patients are seen within the required time scales and in accordance with NHS targets and Trust policies. This will involve liaising closely with Consultants, Nurses, and MDT co-ordinators to co-ordinate and be responsible for efficient clinic management and delivery of administrative tasks.

About Us

As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, with access to ongoing training and development opportunities. We offer a range of benefits, including generous annual leave entitlement, flexible working options, and a modern working environment.

Key Responsibilities

  • To co-ordinate and be responsible for the provision of full secretarial and administrative services to the clinical team.
  • To take a lead role in the management of lists and clinics, ensuring that all patients are seen within the required time scales and in accordance with NHS targets and Trust policies.
  • To take appropriate action to ensure that requests for diagnostics and follow-up appointments are processed in a timely fashion.
  • To comply fully with elective access policy; The Specialty Coordinator will also operate a failsafe system whereby every patient is registered using appropriate software, regularly reviewed and monitored to assess where they are in their appropriate pathway timescale for referred tests and procedures, chasing departments if necessary for results.
  • To validate patients on the waiting list regularly as policy, actioning and recording all outcomes and removing patients from the waiting list where indicated.
  • To arrange investigations, ensuring that these have been performed, results have been received, seen by relevant clinician and uploaded to correct software as appropriate within a timely manner.
  • To manage one's defined areas within the specialty and be responsible for prioritizing work, developing staff and reviewing working practices to ensure effective department procedures and communication structures are implemented.
  • To coordinate the day-to-day activities of assistant specialty coordinators.
  • To train and supervise members of one's team in all aspects of patient administration service and exceptional customer service, motivating, improving performance and promoting team values to achieve required outcomes. Contribute to the identification and planning of development needs for the team and individuals.
  • To contribute to the assessment of staff performance against objectives and be responsible for the performance development reviews of individuals. On a day-to-day basis support individual learning and development.
  • To be actively involved in the recruitment process.
  • To ensure that joint working and close co-operation is developed and maintained with internal and external staff groups, providing the clinical/operational services needed to maintain a complete and seamless service to patients.
  • To take responsibility for data quality within a defined area; investigating issues, rectifying processes and providing training as required.
  • To deal with complex enquires from staff, patients, relatives and visitors investigating and researching matters in order to provide information, guidance and advice to others in response to their queries in line with departmental key performance indicators.
  • To use Voice Recognition Software to take responsibility for ensuring that letters for the specialty are sent out within the defined turnaround time, being pro-active in ensuring that each clinic attendance has been documented.
  • To keep close liaison with the outpatients department in order to maintain smooth running of outpatient clinics and to keep the department informed of any known changes to forthcoming clinics. When requested, to organise and set up extra clinics and liaise closely with appointments staff, clinic staff and patients.
  • To take responsibility of dealing with general communication including email, shared mailboxes and EPR communication centre.
  • To liaise with other departments as required.
  • To undertake general administrative duties including filing, typing, photocopying, scanning, arrangement of meetings and taking minutes.
  • To maintain stock control and consumables.
  • To comply with the requirements of the Data Protection Act, Access to Health Records and legislation issued in relation to confidential data.
  • To carry out any other duties as directed by the management team/consultant. This may cover a wide range of duties including providing cover for other teams roles at or below this band.

Person Specification

Education/Qualifications

Essential

  • Good general level of education (5 GCSEs/BTEC grade C or above or equivalent) including Maths & English.
  • Knowledge of a range of Trust policies and management procedures.

Desirable

  • EPR trained.
  • E-Referral Trained.

Experience

Essential

  • Relevant administrative experience with up to date experience of MS Office.
  • Excellent Communication skills both written and verbal.

Desirable

  • Previous experience within NHS/public sector.
  • Knowledge of patient pathways within NHS.

Special Skills/Aptitudes

Essential

  • Proven organisational skills with accurate attention to detail.
  • Ability to work to tight deadlines and under pressure.

Desirable

  • Supervisory Experience.

Personal Qualities

Essential

  • Excellent interpersonal skills.
  • Friendly and approachable manner.

Desirable

  • Understanding and knowledge of the Trust's values.


  • Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    The Oxford University Hospitals NHS Foundation Trust is seeking a highly skilled and motivated Clinical Co-ordinator to join its Cancer and Haematology Outpatient Department at Churchill Hospital in Oxford.About the RoleWe are looking for an enthusiastic and organized individual to provide administrative support and housekeeping services to our busy...

  • Pharmacy Technician

    2 weeks ago


    Oxford, Oxfordshire, United Kingdom Oxford University Hospitals Full time

    The Pharmacy Technician role is a key part of our team at the John Radcliffe Dispensary, where we are looking for a Registered Pharmacy Technician to join us.This is an exciting opportunity for those who would like to gain hospital experience, working both in dispensary & on the wards.As a Pharmacy Technician, you will support both our Dispensary and...


  • Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Job SummaryOxford University Hospitals NHS Foundation Trust is seeking a highly skilled and organized individual to fill the role of Pathway Co-ordinator within our Cancer Directorate. This is an exciting opportunity for a motivated and detail-oriented professional to join our administration team and contribute to the delivery of high-quality patient...

  • Clinical Specialist

    4 weeks ago


    Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    The role of the Clinical Specialist involves conducting patient consultations addressing clinical, psychological, and social needs under the supervision of the Lead Pancreas transplant nurse with clinician support. This may include clinics during the week and occasionally at weekends in outreach and referring centres as well as within the Trust. The post...


  • Oxford, Oxfordshire, United Kingdom Oxford University Hospitals Full time

    Job OverviewOpportunity for a band registered nurse to be part of a busy and developing orthopaedic outpatient department at Oxford University Hospitals NHS Foundation Trust.Main DutiesCo-ordinate the smooth running of clinics of different specialities.Support junior members of the team, new staff and students.Perform observations, ECG's, IM injections,...


  • Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    About the RoleWe are seeking a highly skilled Clinical Trials Co-ordinator to support Professor Anke Ehlers and the research team on an exciting multi-site randomised control trial.Key ResponsibilitiesAssist in the trial preparation, planning and delivery of the trialOrganise therapist trainingData collection, preparation and analysis of quantitative and...


  • Oxford, Oxfordshire, United Kingdom newscientist - Jobboard Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Clinical Educator to join our team at the John Radcliffe Hospital. As a Senior Clinical Educator, you will play a key role in delivering education programs to support staff and patient safety/experience. You will work closely with the local and corporate practice development teams to develop...


  • Oxford, Oxfordshire, United Kingdom Oxford University Hospitals Full time

    Job OverviewThe main purpose of this role is to provide data collection, analysis, and reporting support to the Department on behalf of the Oxford University Hospitals NHS Foundation Trust.Data will be extracted from Electronic Patient Records and clinical notes to identify patients and extract relevant information. The post holder will validate data quality...


  • Oxford, Oxfordshire, United Kingdom Oxford Health NHS Trust Full time

    About the RoleOxford Health NHS Foundation Trust is seeking a highly skilled and experienced clinician to fill the position of Lead for Suicide Prevention and Clinical Risk. As a key member of the Chief Nurse's senior leadership team, the successful candidate will play a crucial role in developing and implementing the Trust's approach to suicide prevention...


  • Oxford, Oxfordshire, United Kingdom Oxford University Hospitals Full time

    Job OverviewAs a key member of our team, you will play a vital role in ensuring the smooth operation of bed management across children's services. Your primary responsibility will be to act as a central point for all enquiries relating to bed management, providing expert guidance and support to clinicians and other stakeholders.Main Duties• Act as a...


  • Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    Role DescriptionThis is an exciting opportunity to join a dynamic research team at the University of Oxford as a Clinical Trials Co-ordinator.Key ResponsibilitiesPreparing and delivering trial materialsManaging data collection and analysisCoordinating with therapists and researchersThe ideal candidate will have excellent communication skills, a strong...


  • Oxford, UK, Oxfordshire, United Kingdom University of Oxford Full time

    Occupational Health AdministratorFixed term for 12 months.Undertakes the day-to-day administration within the Occupational Health and Safety team (consisting of the University Safety Office and the Occupational Health Service) as part of Human Resources Directorate. The OHS Administrators report to the OHS Business Support Manager, and support a range of...

  • Pathway Coordinator

    4 weeks ago


    Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly organized and skilled Pathway Co-ordinator to join our administration team within the Cancer Directorate. As a key member of the team, you will play a pivotal role in supporting the clinical teams to deliver high quality patient care. This is an exciting opportunity for someone to make a real difference to the patient care...


  • Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    Job SummaryWe are looking for a highly motivated Clinical Trials Co-ordinator to join our research team at the University of Oxford.Key ResponsibilitiesSupporting the trial lead in the preparation, planning and delivery of the trialCoordinating therapist training and developmentCollecting and analysing data to inform the trial's objectivesThe successful...

  • Clinical Educator

    1 month ago


    Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Job ProfileThe post-holder will be an experienced, knowledgeable practitioner who provides clinically based practice development and education to the non-medical workforce. Clinical education support for all 'learners at the bedside' is a substantial part of this role.Specific education interventions will be provided and may be co-developed with the senior...

  • Clinical Educator

    1 month ago


    Oxford, Oxfordshire, United Kingdom newscientist - Jobboard Full time

    Job SummaryThe post-holder will be an experienced, knowledgeable practitioner who provides clinically based practice development and education to the non-medical workforce. Clinical education support for all 'learners at the bedside' is a substantial part of this role. Specific education interventions will be provided and may be co-developed with the senior...


  • Oxford, Oxfordshire, United Kingdom Oxford Health NHS Foundation Trust Full time

    About the RoleWe are seeking a highly skilled and experienced Referral Co-ordinator to join our team at Oxford Health NHS Foundation Trust. This is an exciting opportunity to work in a dynamic and supportive environment, where you will have the chance to make a real difference in the lives of our patients.Job SummaryThe Referral Co-ordinator will be...


  • Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    Patient and Public Involvement in Medical Education RoleThe University of Oxford seeks a Co-Lead for Patient and Public Involvement in Medical Education to work in tandem with the clinical co-lead to develop and implement the Patient and Public Involvement strategy across the undergraduate Medicine programme and the Graduate Entry Medicine programme.The...

  • Nurse Manager

    7 hours ago


    Oxford, Oxfordshire, United Kingdom NHS Full time

    About the RoleWe are seeking a highly skilled and experienced Nurse Manager to lead our Newborn Care Unit at Oxford University Hospitals NHS Foundation Trust. As a key member of our senior management team, you will be responsible for ensuring the delivery of high-quality patient care and contributing to the development of our clinical services.**Key...

  • Pathway Coordinator

    1 month ago


    Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Job SummaryOxford University Hospitals NHS Foundation Trust is seeking a skilled Pathway Coordinator to provide administrative support to the clinical team in the Cancer Directorate.The successful candidate will be responsible for coordinating and managing lists and clinics, ensuring that all patients are seen within the required time scales and in...