Assistant Pathway Co-ordinator

5 months ago

Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

We have an exciting opportunity, based at the Churchill Hospital to join the administrative team supporting patients either with blood disorders or blood cancer. People are friendly here and there’s a real culture of kindness that makes Haematology a special place to work.

You will be part of the administrative team who supports our Band 4 Pathway coordinators.

You’ll be a good team player, who’s organised and possess good interpersonal, written and verbal communication skills that allow you to handle calls in a professional, sensitive way, whilst recording information accurately. You will have the ability to multi-task and manage competing priorities. Customer service experience from a telephone or face to face role is desirable.

Your responsibilities will include dealing with queries from patients, updating patient records and liaising with the wider administrative team as well as clinicians. Whilst some NHS experience is an advantage, full training will be given. Once in the role we’ll give you opportunities to develop a your skills within the role and through cross-cover, that will equip you if you wish to progress within the NHS.

Patient administration underpins the patient journey and supports clinical teams in delivering high-quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources.

The post holder has responsibility for assisting in the provision of a professional, comprehensive and efficient administrative service, which is effectively delivered to all patients and members of the department. This will be through the delivery of a comprehensive administrative service to a specialty team.

To be responsible for the provision of a supporting role to the Pathway Co-ordinator to help ensure the efficient running of the service.

The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer focussed and knowledgeable point of contact.

To keep accurate up-to-date records on EPR and message boards.

To cross cover within the team for annual leave and sickness.

The post holder will be expected to have strong IT skills, be capable of using his/her own initiative, take responsibility for organising the workload, and enjoy working independently as well as a team member.

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel

**RESPONSIBILITIES**:
Responsibility for the provision of a supporting role to the Pathway Coordinator to help ensure the efficient running of the service

Implement policies and procedures to maintain efficient department/office and digital filing systems to facilitate the smooth running of the administrative services

Use Voice recognition software to take responsibility for ensuring that letters for the specialty are sent out with the defined turnaround time, bring pro-active in ensuring that each clinic attendance has been documented.

Receiving and taking relevant action on telephone calls from patients, General Practitioners etc. Providing reassurance and support to patients and families by telephone and making judgements about finding appropriate solutions to problems, which requires the ability to be able to understand and explain the patient pathway.

Arranging investigations, ensuring that these have been performed, results received and seen by relevant clinician and uploading to correct software redirection of all investigation results as appropriate.

Updating patient details and viewing events using Patient Administration Systems (EPR). Registering patients and ensuring that all relevant information is available on the appropriate software prior to appointments. This may include providing reports, as and when necessary.

Ensuring prompt location of paper records where required to enable the clinician to respond to correspondence/telephone calls received.

Liaising with other departments as required.

Liaising with pathway co

  • Assistant Pathway Co-ordinator

    5 months ago

    Oxford, United Kingdom Oxford University NHS Foundation Trust Full time

    1. To be responsible for the provision of administrative services to the Haematology Team 2. Process and log all referrals in line with Trust Access Policy and specialty SOP 3. Receiving and taking relevant action on telephone calls from patients, GPs etc. Providing reassurance and support to patients and families by telephone and passing on messages in a...

  • Assistant Pathway Co-ordinator

    4 months ago

    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    We have an exciting opportunity to join the administrative team supporting patients either with blood disorders or blood cancer. This 12 month fixed term contract is based at the Churchill Hospital. People are friendly here and there’s a real culture of kindness that makes Haematology a special place to work. You will be part of the administrative team...

  • Pathway Co-ordinator

    5 months ago

    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Cancer Directorate Full Time 37.5 hours a week We have an exciting opportunity for a Pathway Co-ordinator to join our administration team within the Cancer Directorate. Supporting the clinical teams to deliver high quality patient care, the postholder can make a real difference to the patient care experience. Providing a pivotal role, you will liaise...

  • Assistant Pathway Co-ordinator

    5 months ago

    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    We have an exciting opportunity, based at the Churchill Hospital to join the administrative team supporting patients either with blood disorders or blood cancer. People are friendly here and there’s a real culture of kindness that makes Haematology a special place to work. You will be part of the administrative team who supports our Band 4 Pathway...

  • Pathway Co-ordinator

    5 months ago

    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Cancer Directorate Full Time 37.5 hours a week We have an exciting opportunity for a Pathway Co-ordinator to join our administration team within the Cancer Directorate. Supporting the clinical teams to deliver high quality patient care, the postholder can make a real difference to the patient care experience. Providing a pivotal role, you will liaise...

  • Pathway Co-ordinator

    3 weeks ago

    Oxford, United Kingdom NHS Full time

    Oxford University Hospitals NHS Foundation TrustFull Time 37.5 hours a week - Two posts available We have an exciting opportunity for a Pathway Co-ordinator to join our administration team within the Cancer Directorate. Supporting the clinical teams to deliver high quality patient care, the postholder can make a real difference to the patient care...

  • Assistant Pathway Co-ordinator

    5 months ago

    Oxford, United Kingdom Oxford University NHS Foundation Trust Full time

    1. To be responsible for the provision of administrative services to the SACT nurses 2. Process and log all referrals in line with Trust Access Policy and specialty SOP 3. Receiving and taking relevant action on telephone calls from patients, GPs etc. Providing reassurance and support to patients and families by telephone and passing on messages in a timely...

  • Assistant Pathway Co-ordinator

    7 days ago

    Oxford, United Kingdom Oxford University Hospitals Full time

    Job overview Opportunity for a band registered nurse to be part of a busy and developing orthopaedic outpatient department. Main duties of the job Registered nurse in the orthopaedic outpatient department . to co-ordinate the smooth running of clinics of different specialities support junior members of the team, new staff and students perform...

  • Pathway Co-ordinator

    2 months ago

    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Job summary Cancer Directorate Full Time hours a week - Two posts available We have an exciting opportunity for a Pathway Co-ordinator to join our administration team within the Cancer Directorate. Supporting the clinical teams to deliver high quality patient care, the postholder can make a real difference to the patient care experience. Main...

  • Bid Co-ordinator

    1 month ago

    Oxford, United Kingdom CV-Library Full time

    Bid Co-Ordinator We have an exciting opportunity for a Bid Co-Ordinator to join an established main contractor based in Oxford. The business is privately owned and has a large presence in the region. They undertake projects across a range of sectors including education, healthcare, residential and commercial with projects typically valuing up to...

  • Bid Co-ordinator

    2 months ago

    Oxford, United Kingdom Fawkes & Reece South Full time

    Bid Co-OrdinatorWe have an exciting opportunity for a Bid Co-Ordinator to join an established main contractor based in Oxford. The business is privately owned and has a large presence in the region. They undertake projects across a range of sectors including education, healthcare, residential and commercial with projects typically valuing up to £20mil....

  • Bid Co-ordinator

    2 months ago

    Oxford, United Kingdom Fawkes & Reece South Full time

    Bid Co-OrdinatorWe have an exciting opportunity for a Bid Co-Ordinator to join an established main contractor based in Oxford. The business is privately owned and has a large presence in the region. They undertake projects across a range of sectors including education, healthcare, residential and commercial with projects typically valuing up to 20mil. About...

  • Bid Co-ordinator

    1 month ago

    Oxford, United Kingdom Fawkes & Reece South Full time

    Bid Co-OrdinatorWe have an exciting opportunity for a Bid Co-Ordinator to join an established main contractor based in Oxford. The business is privately owned and has a large presence in the region. They undertake projects across a range of sectors including education, healthcare, residential and commercial with projects typically valuing up to 20mil. About...

  • Pathway Co-ordinator

    5 months ago

    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Are you looking for a career where you can really make a difference and at the same time learn valuable new skills? Our administrative staff provide essential support to the clinical teams striving to ensure the patients’ experience is what we would expect for our own family and friends. Because we understand and value the contribution of administrative...

  • Assistant Pathway Co-ordinator

    1 month ago

    Oxford, United Kingdom Oxford University Hospitals Full time

    Job overview A new and exciting opportunity has arisen for an assistant pathway co-ordinator focused on end-of-life care within Oxford University Hospitals NHS Trust. The focus of the role is support the End of Life Care Lead and the clinical nurse educator to support good care at the end of life for patients dying in OUH and to support those...

  • Clinical Co-ordinator

    1 week ago

    Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Job SummaryOxford University Hospitals NHS Foundation Trust is seeking a highly skilled and organized individual to fill the role of Pathway Co-ordinator within our Cancer Directorate. This is an exciting opportunity for a motivated and detail-oriented professional to join our administration team and contribute to the delivery of high-quality patient...

  • Admin Co-ordinator

    4 months ago

    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    The Anaesthetic and Critical Care departments are seeking a highly motivated individual to join them for this new role. Working across both departments will offer increased development and opportunities. The post holder has responsibility for assisting with the provision of a professional, comprehensive and efficient administrative service, which is...

  • Patient Pathway Co-ordinator

    5 months ago

    Oxford, United Kingdom NHS Professionals Full time

    **Job Title**:Patient Pathway Co-ordinator **Location**:John Radcliffe Hospital, OX3 9DU **Hours**:Monday to Friday, 9am - 5pm (37.5 hours per week) **Trust Location**:Oxford University Hospitals NHS Foundation Trust **What you’ll be responsible for**: - Add incoming referrals to the waiting list on EPR within 24 hours and pass for clinical triage...

  • Sales & Events Co-ordinator

    5 months ago

    Oxford, United Kingdom Compass Group Full time

    We're currently recruiting a dedicated Sales & Events Co-Ordinator to help ensure the smooth running of the operations in The Venues Collection on a full time basis, contracted to 40 hours per week.As a Sales & Events Co-Ordinator, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your...

  • Cancer Pathway Team Leader

    5 months ago

    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    This is an excellent opportunity to work in a Team Leader role ensuring the provision of an efficient, integrated and comprehensive administrative/support service within the Cancer Pathways Team. The Team Leader will manage a team of cancer pathway co-ordinators and trackers being responsible for recruitment, training, appraisals and performance...