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Head of HR Shared Services

4 months ago


Chelmsford, United Kingdom Essex County Council Full time

Head of HR Shared Services

Permanent, Full Time - 37 hours per week

Up to £86,131 per annum

Location: Chelmsford

Working Style: This means that we come into the office in Chelmsford to undertake activities which benefit from in-person interactions, which tends to average 1-2 days per week

Closing Date: 11th June 2024

The Opportunity

This isn’t a traditional HR job; in fact, the job title doesn’t encompass the breadth of the role.

We work within the HR space developing collaboration and trust to deliver better quality HR services at lower cost to our partner organisations. Our operating model is to work with and support HR services with real problems where they may not have the capacity, knowledge, or expertise rather than to look to manage whole services on their behalf.

At times we have been able to use our scale to negotiate and implement cost reductions in resourcing that benefit our partners, develop their own shared services, or undertake ER casework. We help our partners with organisation design, development programmes, workforce planning, learning & development, and employment vetting to name a few.

You will bring strategic foresight and commercial acumen and will have a demonstrable track record of exploring and executing future options that not only align with our objectives but also consider the financial efficacy of services and their sustainability in the evolving landscape of public sector services.

It’s a diverse and growing portfolio that needs an exceptional HR Professional. You will be FCIPD qualified with a minimum of 5 years’ commercial experience developing large scale HR services combined with extensive experience of working at a senior level in HR within local government.

This is a traded service, so yes, we aim to return a surplus to the Council, but we are not motivated by solely by profit. We work ethically to find the right solution for our partners ensuring excellence and innovation in the delivery of professional specialist services together with delivering a best value advisory service.

You will be at the forefront of considering the delicate balance between delivering superior services, ensuring financial efficiency, and paving the way for the long-term sustainability of our HR offerings. Your detailed understanding of commercial dynamics and business acumen will be central to navigating the intricacies of this multifaceted role, ensuring that ECC continues to stand as an example of excellence.

In addition to the above You Will Bring

At least 5 years demonstrable experience of working within a professional HR traded environment to build relationships, generate business, deliver excellent service and achieve income targets with substantial senior HR experience within local government. Proven track record of developing and implementing process and systems and providing professional advice in complex organisations and across systems including multiple workforces with a deep understanding of designing and implementing a new service. Evidence of driving operational experience with a solutions focussed and innovative approach to what can be achieved. Excellent report writing and communication skills with the ability to influence and negotiate with corporate and political decision makers. Experience of establishing positive relationships across a diverse setting at pace of developing relevant Service Level agreements to secure quality of outputs.

Why Essex?  Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England’s oldest town, Colchester, and two of its newest – Basildon and Harlow – are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more 

Essex County Council is proud to be a Disability Confident Leader. We’re committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.