Practice Administrator
3 days ago
Job summary
To beresponsible for a wide variety of patient and business administration tosupport the effective day-to-day delivery of clinics and services that The AdamPractice (TAP) provides.
Tocarry out all duties in a professional manner and adhere to all Adam Practiceprotocols, policies and guidelines at all times.
Please notethat this is not a patient facing role and most patient communication is viaSMS/email.
Main duties of the job
As part of the Admin Team in the practice, your main roleof Practice Administrator will be to process clinical correspondence safely,ensuring that relevant entries are accurately coded in the patient electronichealth record. You will ensure you pass appropriate matters to GPs and othermembers of the practice clinical team in line with agreed clinical protocols.
About us
The Adam Practice is a partnership of 16 GP Partners located at 5 sites in Poole, Dorset and as a CQC outstanding practice, we are committed to supporting training and personal development. We provide medical, both UK and international students, alongside Student Nurse training placements and there are opportunities to be involved in supporting our training programme.
Job description
Job responsibilities
As part of the Admin Team in the practice, your main role of Practice Administrator will be to process clinical correspondence safely, ensuring that relevant entries are accurately coded in the patient electronic health record. You will ensure you pass appropriate matters to GPs and other members of the practice clinical team in line with agreed clinical protocols.
Duties to include:
Processing, scanning and screening all incoming medical letters (both paper and electronic) and attaching to patients records.
Recording diagnoses, procedures, and investigations, identifying any urgency, actions and forwarding to suitable teams.
Identifying complex or high-risk areas that require contribution or knowledge from the team leader or clinical team.
Organising the medical record of the patients you are coding, merging, linking problem titles.
Other Duties & Responsibilities of the Post:
Recording results for national screening programmes using data entry templates, including breast screening, cervical screening, bowel screening, diabetic eye screening and AAA screening.
Administration related to practice patient recall systems.
Requesting pathology investigations on the electronic system.
Processing patient review documents and questionnaires as per practice protocol.
Supporting achievement of clinical performance targets.
Administrative tasks relating to clinical services, including national screening programmes, maternity, vaccinations, and immunisations.
Processing incoming safeguarding information from a range of different agencies, ensuring clinical records are kept up to date.
General administrative duties to support the practice operation as required.
Management of the practice email account mailboxes.
Other:
Be aware of government guidelines in relation to confidentiality, data security and information governance.
Actively take part in mandatory, internal and external training as requested.
Adhere to and follow all policies and protocols as listed in the Staff Handbook and contract.
Follow all Practice Health and Safety guidelines and policies and inform the H&S lead of any infringements.
Adhere to The Adam Practice values.
Person Specification
Experience
Essential
Experience of a varied administrative workload, in a customer-focused environment. IT literate including Microsoft Office. Strong interpersonal skills and ability to communicate effectively with patients, staff and clinicians . Ability to prioritise workload effectively both individually and within a team.
Desirable
Experience of working in the NHS, and ideally General Practice. Experience using TPP SystmOne clinical system and experience using SNOWMED clinical terms Facilitation and negotiation skills, getting the best out of other people and situations.
Qualifications
Essential
Educated to GCSE standard. A commitment to continuing personal and professional development.
Desirable
Educated to A level standard or above. Recognised administrative qualification(s).
Mobility
Essential
Ability to travel between all Practice sites when required.
Skills & Attributes
Essential
Excellent communicator Open-minded and positive Problem solver Self motivated. Team member. Work using own initiative.
Behaviours in line with The Adam Practice values
Essential
Excellent communication (to cement relationships, keep people informed and reduce errors) Consistent collaborative working. (by working together we can have a greater learning and sharing of knowledge, resource and expertise) Effective decision making (a person must be able to consider the outcome and impact of options, based on all these items they must then determine which option is the best for that particular situation) Taking responsibility (ownership for the quality of the performance delivered, whether in individual areas of work or as a team or whole practice. It is each person's own responsibility for the quality of performance in their role) Self-development (there should be an enthusiasm and responsibility to develop self and others through knowledge, skill and behaviours that add value to the patient experience and performance of the practice) Excellent leadership and management ensure all employees have clear direction, know what is expected of them, are supported and valued, are confident in delivering the best quality service.-
Practice Administration Manager
13 hours ago
Poole, Poole, United Kingdom The Adam Practice Full timeJob Details">This position requires an individual who can effectively manage a varied administrative workload in a customer-focused environment. The successful candidate will have strong interpersonal skills, IT literacy, and the ability to communicate effectively with patients, staff, and clinicians.Required Skills and QualificationsExperience of a varied...
-
Management Team Administrator
7 months ago
Poole, United Kingdom The Adam Practice Full timeGeneral administrative support to the Management Team, with particular focus on supporting the Nursing Manager and Deputy Nursing Manager. Support the Nurse Manager in facilitation of coordinating leave requests, Nursing rotas and SystmOne sessions to ensure appropriate Treatment Room and Advanced Care Practitioner coverage. To carry out HR administration...
-
Gp Receptionist/administrator
5 months ago
Poole, United Kingdom The Canford Heath Group Practice Full timeThe Canford Heath Group Practice is a busy yet friendly GP practice within a local Poole suburb with approximately 12,300 patients, set in a modern and spacious building at the heart of our community. We are looking for a receptionist/administrator 37 hours a week to join our supportive and inclusive team. No two days are the same, and although busy, the...
-
Administrative Support Specialist
16 hours ago
Poole, Poole, United Kingdom The Adam Practice Full timeJob Overview">The Adam Practice is a partnership of 16 GP Partners located in Poole, Dorset. As a CQC outstanding practice, we are committed to supporting training and personal development. This role offers an exciting opportunity for an experienced administrative professional to join our team.Main ResponsibilitiesTo process clinical correspondence safely,...
-
Business Administrator
5 months ago
Poole, United Kingdom Dorset General Practice Alliance Full timeAn exciting opportunity has arisen for a **Business Administrator & Communications Officer** with the Dorset General Practice Alliance. The Dorset General Practice Alliance (the Alliance), an organisation representing the “voice” of General Practice in Dorset was set up to ensure the interests, wellbeing, and health of the population in Dorset is at the...
-
Practice Administrator
12 hours ago
Poole, Poole, United Kingdom NHS Full timeAbout the RoleWe are seeking an experienced Practice Administrator to join our team as a Patient Services Coordinator. This is a part-time permanent contract with 16 hours per week.The successful candidate will have excellent communication skills and be able to manage day-to-day patient appointment requests, handle sensitive information, and work effectively...
-
Workflow, Admin and Recall Lead
7 months ago
Poole, United Kingdom The Adam Practice Full time**Lead Responsibilities**: Manage the Practice Administrator Team, including all first line HR responsibilities, such as coordinating rotas and training, supporting staff with welfare needs and absence management. Liaise with members of the Executive Management Team where necessary, for example HR Advisor for recruitment Be accountable for the completion of...
-
Clinical Correspondence Coordinator
2 weeks ago
Poole, Poole, United Kingdom The Adam Practice Full timeJob Role OverviewThe Adam Practice is seeking a highly organized and detail-oriented Clinical Correspondence Coordinator to join our administrative team. In this role, you will be responsible for processing clinical correspondence safely, ensuring that relevant entries are accurately coded in the patient electronic health record. Key Responsibilities*...
-
Facilities Assistant
5 months ago
Poole, United Kingdom The Adam Practice Full time**Facilities**: To be responsible for the equipment inventory, arranging service, repair, calibration and PAT of all practice equipment. To log buildings maintenance requests and arrange remedial works in conjunction with the Facilities Manager and on site teams. To keep up to date inventories and records for compliance and inspection purposes. Health &...
-
Patient Services Clerk
7 months ago
Poole, United Kingdom The Adam Practice Full time**The purpose of the role is to**: Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Undertake a variety...
-
Patient Services Clerk
5 months ago
Poole, United Kingdom The Adam Practice Full time**About us** The Adam Practice is a medium business in Poole. We are professional, innovative, collaborative, and our goal is to provide high quality, readily accessible medical and preventative health care within a well organised, efficient, up-to-date, friendly and caring environment. Our work environment includes: - Modern office setting - Wellness...
-
Surgery Team Leader
6 months ago
Poole, United Kingdom The Adam Practice Full timeTo manage Surgery staff on site, including all first-line HR responsibilities, such as coordinating rotas and training, supporting staff with welfare needs and absence management. To be accountable for the delivery of services by Patient Service Clerk (PSC) and Patient Administration staff on site, supporting them to take ownership of all appropriate...
-
Medical Office Coordinator
3 days ago
Poole, Poole, United Kingdom The Adam Practice Full timeOverview of the Role">The Adam Practice is seeking an experienced and organized Clinical Support Specialist to join our team. In this role, you will be responsible for processing clinical correspondence safely and ensuring that relevant entries are accurately coded in patient electronic health records.Main Responsibilities">Your key responsibilities will...
-
Clinical Operations Coordinator
13 hours ago
Poole, Poole, United Kingdom The Adam Practice Full timeJob Description">This role is responsible for a wide variety of patient and business administration to support the effective day-to-day delivery of clinics and services at The Adam Practice (TAP). The successful candidate will work as part of the Admin Team to ensure that all incoming medical letters are processed efficiently and accurately.Main...
-
Purchasing and Procurement Specialist
5 days ago
Poole, Poole, United Kingdom The Adam Practice Full timeAbout the RoleWe are seeking an experienced Purchasing and Facilities Coordinator to join our Estates and Facilities team at The Adam Practice in Poole, Dorset.As a key member of our team, you will be responsible for receiving orders from nursing and administrative teams, placing orders with suppliers, and ensuring seamless service delivery. You will also...
-
HR Administrator
4 weeks ago
Poole, Poole, United Kingdom Reed Full timeWe are seeking a highly skilled HR Administrator to join our team at Reed. As an integral part of our HR department, you will play a key role in fostering a positive and productive workplace.Key Responsibilities:Manage and maintain accurate employee records, ensuring compliance with employment laws and company policies.Assist in the recruitment process, from...
-
HR Administrator
4 weeks ago
Poole, Poole, United Kingdom Reed Full timeWe are seeking a highly skilled HR Administrator to join our team at Reed. As an integral part of our HR department, you will play a key role in fostering a positive and productive workplace.Key Responsibilities:Manage and maintain employee records ensuring data accuracy and compliance.Assist in the recruitment process, from posting job adverts to screening...
-
Medical Records Administrator
5 months ago
Poole, United Kingdom Shore Medical Group Full time**Medical records administrator** **SHORE MEDICAL** Shore Medical is a GP Super Partnership with 6 practices across Poole and Bournemouth. We aspire to offer exceptional care to our 58,000 patients and are innovative in our approach to developing new teams and pathways to ever improve how general practice is delivered. We have a friendly and supportive...
-
HR Administrator
2 months ago
Poole, United Kingdom Reed Full timeHR Administrator Location: PooleSalary: £13.00 to £15.00phJob Type: Part time, temporary, flexible with the hours We are looking for a CIPD Qualified HR Administrator. This role is integral to supporting our HR department in fostering a positive and productive workplace. If you are dedicated, detail-oriented, and passionate about HR, we invite you to...
-
Dental Practitioner
13 hours ago
Poole, Poole, United Kingdom POOLE DENTAL PRACTICE Full timeJob OverviewWe are seeking a qualified and dedicated dentist to join our dental practice at Poole Dental Practice, providing high-quality care to our patients. The ideal candidate will possess excellent communication skills, attention to detail, and a passion for patient care.About the RoleConduct thorough examinations of patients' oral health, reviewing...