Receptionist/Administrator, Cardiology

3 months ago

Chertsey, United Kingdom Ashford & St. Peter's Hospitals NHS Foundation Trust Full time

Job summary

o To act as the first point of contact for all Patients and Visitors to theCardiology To provide administrative support for the clinical To ensure that patients' request forms are available and correctlyprepared for diagnostic tests and pacing clinicso To book all clinical appointments as appropriate and ensure correctpatient and test details are entered onto the booking To maintain patient confidentiality at all times.

Main duties of the job

o To act as the first point of contact for all Patients and Visitors to theCardiology To provide administrative support for the clinical To ensure that patients' request forms are available and correctlyprepared for diagnostic tests and pacing clinicso To book all clinical appointments as appropriate and ensure correctpatient and test details are entered onto the booking To maintain patient confidentiality at all times.

About us

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.

This is an exciting time to join our Trust, as we work on the expansion of our theatres at Ashford Hospital and move towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures; with care delivered by dedicated, specialist teams in a modern and well-equipped environment.

We hope to use this centre to create an environment of learning and to facilitate training of the next generation of our skilled NHS workforce. Our plans are ambitious - why not, come and be a part of our journey.

Adverts may close early, so applicants are encouraged to submit an application as soon as possible.

Job description

Job responsibilities

Clerical Duties and Responsibilities: To act as a first point of contact to all patients, relatives, and healthcare colleagues visiting the department, ensuring that they are dealt with in a professional, appropriate, courteous, calm, and sympathetic manner. To deal appropriately and courteously with telephone enquiries from patients, relatives, GPs, and other healthcare colleagues. Ensure that effective communication within the Trust and between Hospital sites, GPs, and patients, are maintained. To be competent with the use of the Cerner / after training in accordance with required departmental standards of work. To ensure that patient details on Cerner /Prism are correct on arrival to the department in order to maintain robust patient records. To deal with incoming and outgoing correspondence, filing, and photocopying in a timely manner. To alert clinical staff to any patient delays or concerns about a patients presenting condition. To highlight incorrect/incomplete request forms to appropriate staff members and return in a timely manner for resubmission by the appropriate ward/doctor. To resolve data errors in liaison with clinical staff and highlight areas of poor quality data to improve the quality of the data recorded. To retrieve and file medical records and pacing notes and ensure that they are correctly tracked to the department. To retrieve investigation reports relating to enquiries from secretaries, clinical staff, and/or consultants. To use initiative and judgement when problems and complaints arise taking the necessary action to resolve the issue and/or refer to senior staff members. To manage own workload and prioritise as work flexibly and as part of a team, covering colleagues for annual leave and sickness, and assist with the training of new and/or temporary staff in terms of support and advice.Identify equipment faults and directly resolve fault issues by reporting them in a timely ensure all patients receive appropriate and individualised care.Personnel:4To conduct self in a professional achieve good morale with open communication between all levels of staff and contribute to and actively participate in the correct reporting and handling of incidents andaccidentsEducational:To ensure that own mandatory training is up to date according to Trust actively participate and commit to maintaining own personal professional development, identifying educational and training needs in conjunction with the Operational Manager & Principal Cardiac Physiologist

Person Specification

Qualifications and Experience

Essential

oEnglish GCSE Grade C or equivalent oComputer literate with Microsoft Office (Word, Excel), internet oIT skills/keyboard skills oMinimum of two years administration experience oExperience of working in a busy office with conflicting demands

Desirable

oLiterate with Cerner / Prism oTyping (or equivalent qualification)

Knowledge and Skills

Essential

oUnderstanding of data protection oAbility to work independently oExperience of working with Microsoft Office and Windows oEffective time management skills oGood written and verbal communication skills: excellent English Able to do filing and carry some files

Desirable

oAbility to work extended hours oKnowledge of the six-week diagnostic waiting list targets oKnowledge of Hospital information systems

  • Receptionist/administrator, Cardiology

    3 months ago

    Chertsey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full time

    To act as the first point of contact for all Patients and Visitors to the Cardiology department. - To provide administrative support for the clinical staff. - To ensure that patients’ request forms are available and correctly prepared for diagnostic tests and pacing clinics - To book all clinical appointments as appropriate and ensure correct patient...

  • Cardiology Consultant

    2 weeks ago

    Chertsey, Surrey, United Kingdom Ashford & St. Peter's Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a highly skilled and experienced Cardiology Consultant to join our esteemed Cardiology Department at Ashford & St. Peter's Hospitals NHS Foundation Trust. As a key member of our team, you will be responsible for providing high-quality care to patients with cardiology conditions, participating in the development and implementation...

  • Consultant Cardiology

    2 months ago

    Chertsey, United Kingdom Ashford & St. Peter's Hospitals NHS Foundation Trust Full time

    Job summary We are seeking a dedicated and experienced Cardiology Consultant to join our esteemed and forward-thinking Cardiology Department at Ashford and St Peter's. The successful candidate will provide high-quality care to patients with cardiology conditions, participate in the development and implementation of departmental policies, and...

  • Cardiology Specialist Consultant

    4 weeks ago

    Chertsey, Surrey, United Kingdom Ashford & St. Peter's Hospitals NHS Foundation Trust Full time

    Position Overview We are looking for a committed and skilled Cardiology Specialist Consultant to become a part of our innovative and respected Cardiology Division at Ashford & St. Peter's Hospitals NHS Foundation Trust. The ideal candidate will deliver exceptional care to individuals with cardiovascular conditions, engage in the formulation and...

  • Receptionist Administrator

    3 months ago

    Chertsey, United Kingdom COPPERFIELD RECRUITMENT Full time

    **Location**:Chertsey, Chertsey - **Function**:Administration and Reception - **Salary**:£112 / Day - **Reference**:13652 - **Job Type**:Contract T **emporary Receptionist/Administrator** **£14ph, based in Chertsey** To cover: Fri 3rd May - 13.30 - 16.30 - Handover Tuesday 7 th May - Thursday 9 th May inclusive - 08.00 -16.30 lunch and Friday 10 th May...

  • Receptionist/administrator, Ed

    3 months ago

    Chertsey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full time

    Reception/Administration Staff Emergency Services (3 posts) **Part Time**: 27hours a week (night receptionist) **Shift pattern**: This shift pattern is 11.5 hour shifts 22-08 rolling rota 4 on 8 off but can be changed to meet the demands of the service. This will include weekdays, weekends, nights, and Bank Holidays. You will need to have the flexibility...

  • Endoscopy Receptionist

    3 months ago

    Chertsey, United Kingdom Ashford & St. Peter's Hospitals NHS Foundation Trust Full time

    The Endoscopy Centre Reception team currently provides a comprehensive and welcoming service to patients across a 7 day service (Monday-Sunday) including part-timers. They are expected to greet patients into the department, register their attendance and inform clinical teams of their arrival. The receptionist will carry out their duties in such a way as to...

  • Receptionist/administration

    3 months ago

    Chertsey, United Kingdom NHS Professionals Full time

    **Job Title: Receptionist/Administrator** **Pay: £12.02ph** **Location: KT16 9AU** **Hours: Mon - Fri 9am - 5pm** **Trust Location: Surrey and Borders Partnership NHS Foundation Trust** **What you’ll be responsible for**: - Greet clients and visitors to the Trust and alert team members of their arrival offer directions, as required. - To ensure that...

  • Receptionist/administrator, Cardiology

    3 months ago

    Chertsey, United Kingdom Ashford & St. Peter's Hospitals NHS Foundation Trust Full time

    **Clerical Duties and Responsibilities**: To act as a first point of contact to all patients, relatives, and healthcare colleagues visiting the department, ensuring that they are dealt with in a professional, appropriate, courteous, calm, and sympathetic manner. To deal appropriately and courteously with telephone enquiries from patients, relatives, GPs, and...

  • Endoscopy Receptionist

    3 months ago

    Chertsey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full time

    The St Peter’s Hospital Endoscopy unit is looking for an enthusiastic and outgoing individual to join its front of house Endoscopy reception team on a permanent basis. The Endoscopy service is currently expanding, and we are therefore looking to recruit 7 days working patterns. This position is well suited to individuals with experience of public facing...

  • Legal Administrator

    4 weeks ago

    Chertsey, United Kingdom Eclectic Recruitment Full time

    An exciting opportunity has come up with our well-respected clients to join their administrative team. Our client are searching for a confident individual to join their firm near Chertsey on a permanent basis. Key duties to include: * Complete typing, scanning and photocopying duties. * Provide administrative support to support team members. *...

  • Legal Administrator

    2 weeks ago

    Chertsey, United Kingdom Eclectic Recruitment Full time

    An exciting opportunity has come up with our well-respected clients to join their administrative team. Our client are searching for a confident individual to join their firm near Chertsey on a permanent basis.Key duties to include: * Complete typing, scanning and photocopying duties. * Provide administrative support to support team members. * Greet clients...

  • Legal Administrator

    2 weeks ago

    Chertsey, United Kingdom Eclectic Recruitment Full time

    An exciting opportunity has come up with our well-respected clients to join their administrative team. Our client are searching for a confident individual to join their firm near Chertsey on a permanent basis. Key duties to include: Complete typing, scanning and photocopying duties. Provide administrative support to support team members.Greet clients at...

  • Receptionist

    3 months ago

    Chertsey, United Kingdom ISS Facility Services Full time

    **Receptionist** **Location: Surrey** **Hours of work: 40** **Contract Type: Permanent** Are you a people-oriented individual with a passion for delivering exceptional customer service? Join us as a Receptionist and become a valued member of our ISS Front of House Management Team. As a Receptionist, you'll serve as a Brand Ambassador for ISS,...

  • Part-time Receptionist

    3 months ago

    Chertsey, United Kingdom Avery Healthcare Full time

    **Chertsey Parklands Care Home** located in Chertsey** **is currently recruiting for an enthusiastic, team player to join us as **Receptionist. **This is your opportunity to shine and bring bags of personality to your daily work by providing a positive and welcoming public image as the first point of contact, promoting the home to prospective new residents...

  • Clinical Office Team Leader, Cardiology and

    3 months ago

    Chertsey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full time

    We are excited to be in a position to offer the role for a Clinical Office Team Leader, to support management in leading administration offices within Cardiology and Haematology. We are looking for an individual with excellent organisational skills and attention to detail. You must be a team player with the ability to problem solve and work...

  • Part-time Receptionist

    3 months ago

    Chertsey, United Kingdom Avery Healthcare Full time

    **Chertsey Parklands Manor Care Home** located in **Chertsey, Surrey **is currently recruiting for an enthusiastic, team player to join us as a **Receptionist. **This is your opportunity to shine and bring bags of personality to your daily work by providing a positive and welcoming public image as the first point of contact, promoting the home to prospective...

  • Receptionist (Seasonal) Surrey

    22 hours ago

    Chertsey, Surrey, United Kingdom UK Mission Enterprise Ltd Full time

    Job DescriptionWe are seeking a highly skilled and organized Receptionist to join our team at UK Mission Enterprise Ltd. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and ensuring the smooth operation of our office.Key Responsibilities:Answering and Redirecting Calls: Respond to...

  • Receptionist (Seasonal) Surrey

    20 hours ago

    Chertsey, Surrey, United Kingdom UK Mission Enterprise Ltd Full time

    Job DescriptionWe are seeking a highly skilled and organized Receptionist to join our team at UK Mission Enterprise Ltd. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and ensuring the smooth operation of our office.Key Responsibilities:Answering and Redirecting Calls: Respond to...

  • Receptionist (Seasonal) Surrey

    19 hours ago

    Chertsey, United Kingdom UKME Mission Enterprise Ltd Full time

    Receptionist SeasonalSurrey£14 per hour This role is Mon-Fri 7-3pm and Mon-Fri 3-11pm on a rotating weekly schedule but some flexibility during our busy season is key. Dedicated to providing a 6-star quality private concierge service to our exclusive clients. UKME ensures that the properties we maintain are presented to the highest standard possible. ...