Cardiology Department Administrator
6 days ago
About the Role
We are seeking an experienced and skilled administrator to join our Cardiology Department as a Receptionist and Administrator. The successful candidate will provide administrative support for the clinical team, ensuring that patients' request forms are available and correctly prepared for diagnostic tests and pacing clinics.
Key Responsibilities
- Act as the first point of contact for all patients and visitors to the Cardiology Department, providing a professional and courteous service.
- Provide administrative support for the clinical team, including booking appointments and ensuring correct patient and test details are entered onto the booking system.
- Maintain patient confidentiality at all times and handle sensitive information with discretion.
- Deal with incoming and outgoing correspondence, filing, and photocopying in a timely manner.
- Alert clinical staff to any patient delays or concerns about a patient's presenting condition.
- Highlight incorrect or incomplete request forms to appropriate staff members and return them in a timely manner for resubmission.
- Retrieve and file medical records and pacing notes, ensuring they are correctly tracked to the department.
- Retrieve investigation reports relating to enquiries from secretaries, clinical staff, and/or consultants.
About Us
Ashford and St. Peter's Hospitals NHS Foundation Trust serves a population of over 410,000 people living in North-West Surrey, parts of Hounslow and beyond. We are a leading provider of healthcare services, with a team of over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists, and other support staff.
Our Vision
We aim to be one of the best healthcare trusts in the country, providing continuous professional development, staff benefits, and flexibility to shape our workforce around our patient care. We are committed to creating a state-of-the-art centre for excellence for planned surgical procedures, with care delivered by dedicated, specialist teams in a modern and well-equipped environment.
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