Endoscopy Receptionist

The St Peter’s Hospital Endoscopy unit is looking for an enthusiastic and outgoing individual to join its front of house Endoscopy reception team on a permanent basis. The Endoscopy service is currently expanding, and we are therefore looking to recruit 7 days working patterns.

This position is well suited to individuals with experience of public facing roles, or those interested in moving across into NHS administration.

You will be an enthusiastic and caring individual, who is well organised and able to prioritise tasks in busy environments. Previous experience in reception or front facing customer service roles is beneficial however not essential.

The post holder will provide a professional, high quality reception support to the Trust’s Endoscopy department and clinical areas.

To act as the first point of contact for all Patients and Visitors to the Endoscopy Department

Provide administrative support for the Clinical staff and the Clinical Office Administration Team

To be proficient on the hospital computer systems as required

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.

The Endoscopy Centre Reception team currently provides a comprehensive and welcoming service to patients across a 7 day service (Monday-Sunday) including part-timers. They are expected to greet patients into the department, register their attendance and inform clinical teams of their arrival.

The receptionist will carry out their duties in such a way as to make a direct and positive contribution to the administration of the Endoscopy Centre Reception. It is essential that the Receptionist should exercise initiative within the role and vital that confidentiality be maintained at all times.

Due to the nature of the Endoscopy Service the Endoscopy Reception is open Monday-Sunday.