Service Reception Manager- Volkswagen Milton Keynes

2 months ago

Cambridge, United Kingdom Marshall Motor Group Full time
Job titleService Reception Manager- Volkswagen Milton Keynes Job referenceREQ09632 Date posted29/07/2024 Application closing dateBlank LocationVolkswagen Milton Keynes SalaryCompetitive and with a bonus and OTE scheme in place Contractual hours BasisFull time Job category/typeBlank AttachmentsBlank Job description

Role: Service Reception Manager

Location: Volkswagen Milton Keynes 

Hours: hours per week, including Saturday mornings on a rota basis

Salary: Competitive and with a bonus and OTE scheme in place

Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a purchase discount scheme

Bonus schemes: Customer satisfaction and team performance bonus schemes

Who we are

Marshall Motor Group is one of the UK’s largest car dealer groups representing 23 of the world’s most popular and celebrated car, van, truck and motorbike manufacturers with 141 dealerships situated across 34 UK counties.

 
We are as passionate about our people as we are our customers. As part of the Constellation Automotive Group which includes webuyanycar, cinch and BCA, there are huge opportunities for you to find your place and build the career you want.

The role

Marshall Motor Group are currently recruiting for a Service Reception Manager to join our Volkswagen dealership in Milton Keynes. Working as part of a team and reporting to the Aftersales Manager, this role offers you the opportunity to use your leadership skills to drive performance on our service reception.

What will I do on a daily basis?

Provide day to day guidance and direction to a team of Service Advisors Ensure the highest level of customer care and satisfaction are delivered at all times Identify areas of improvement for the service reception department to improve performance and customer satisfaction Plan ahead and manage time effectively to ensure all tasks are achieved Develop and maintain professional working relationships with all customers, dealership colleagues, suppliers and external representatives

What experience do I need?

Ideally you would have some experience in a similar role within a vehicle dealership Ability to remain professional, calm and positive at all times Approach tasks eagerly and cooperate fully when requested Proactive mind set Positive, can-do attitude Outstanding organisation and time management skills with the ability to work to deadlines

If you would like to know more about this opportunity for a career at Marshall Motor Group, apply online and one of our recruitment specialists will be in touch.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

  • Parts Supervisor- Volkswagen Milton Keynes

    2 months ago

    Cambridge, United Kingdom Marshall Motor Group Full time

    Job titleParts Supervisor- Volkswagen Milton Keynes Job referenceREQ09368 Date posted10/07/2024 Application closing dateBlank LocationVolkswagen Milton Keynes SalaryCompetitive Contractual hours BasisFull time Job category/typeBlank AttachmentsBlank Job description Role: Parts Supervisor Location: Volkswagen Milton Keynes  Hours: Full time hours,...

  • Service Advisor- Volkswagen Milton Keynes

    1 month ago

    Cambridge, United Kingdom Marshall Motor Group Full time

    Job titleService Advisor- Volkswagen Milton Keynes Job referenceREQ09756 Date posted08/08/2024 Application closing dateBlank LocationVolkswagen Milton Keynes SalaryCompetitive and with a bonus and OTE scheme in place Contractual hours BasisFull time Job category/typeAftersales AttachmentsBlank Job description Customer Service Advisor Location: Volkswagen...

  • Warranty Administrator- Volkswagen Milton Keynes

    1 month ago

    Cambridge, United Kingdom Marshall Motor Group Full time

    Job titleWarranty Administrator- Volkswagen Milton Keynes Job referenceREQ09757 Date posted07/08/2024 Application closing dateBlank LocationVolkswagen Milton Keynes SalaryCompetitive and with a bonus and OTE scheme in place Contractual hours45 BasisFull time Job category/typeAftersales AttachmentsBlank Job description Role: Warranty Administrator ...

  • Service Reception Manager

    1 week ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Job Title: Service Reception ManagerLocation: Volkswagen DealershipJob Type: Full-timeJob Category: Automotive Sales and ServiceAbout the Role:We are seeking a highly skilled and experienced Service Reception Manager to join our team at Marshall Motor Group. As a Service Reception Manager, you will be responsible for leading a team of Service Advisors and...

  • Sales Executive- Volkswagen Milton Keynes

    4 weeks ago

    Cambridge, United Kingdom Marshall Motor Group Full time

    Job titleSales Executive- Volkswagen Milton Keynes Job referenceREQ09899 Date posted15/08/2024 Application closing dateBlank LocationVolkswagen Milton Keynes Salary£20,000 basic plus uncapped OTE and company car Contractual hours45 BasisFull time Job category/typeSales AttachmentsBlank Job description Role: Sales Executive Location: Volkswagen Milton...

  • Automotive Parts Supervisor

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Position: Parts SupervisorLocation: Volkswagen Milton KeynesWorking Hours: Full-time, Monday to Friday with Saturday shifts on a rotational basisCompensation: Up to £31,000 base salary plus performance-related bonusesEmployee Benefits: 25 days of annual leave in addition to public holidays, life insurance, pension plan, wellness support, and discounts on...

  • Automotive Service Coordinator

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Position: Customer Service Consultant Location: Volkswagen Milton Keynes Hours: Full-time, including Saturday mornings on a rotating schedule Compensation: Competitive salary with an incentive and OTE structure Benefits: 25 days of annual leave plus public holidays, life insurance, pension plan, wellness support, employee discounts for servicing and popular...

  • Customer Service Specialist

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Position: Customer Service Specialist Location: Volkswagen Milton Keynes Hours: Full-time, including Saturday mornings on a rota basis Compensation: Competitive salary with bonus and OTE scheme Benefits: 25 days of annual leave plus bank holidays, life insurance, pension plan, wellbeing support, employee discounts for servicing and popular retailers, along...

  • Automotive Service Consultant

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Position: Customer Service Specialist Location: Volkswagen Milton Keynes Hours: Full-time, including Saturday mornings on a rota basis Compensation: Competitive salary with a bonus and OTE scheme Benefits: 25 days of annual leave plus bank holidays, life insurance, pension plan, wellbeing support, employee discounts for servicing and popular retailers, along...

  • Claims Processing Specialist

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Position: Claims Processing Specialist Location: Volkswagen Milton Keynes Working Hours: Full-time, Monday to Friday from 8am to 6pm Benefits: Enjoy 25 days of annual leave in addition to bank holidays, life assurance, a pension scheme, and a discounted vehicle purchase program, along with servicing and bodyshop services, access to a shopping discount...

  • Claims Processing Specialist

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Position: Claims Processing Specialist Location: Volkswagen Milton Keynes Working Hours: Full-time, Monday to Friday from 8am to 6pm Benefits: 25 days of annual leave plus bank holidays, life insurance, pension plan, employee discounts on vehicle purchases, service and repair offerings, and access to a shopping discount portal. About Us Marshall Motor Group...

  • Volkswagen Parts Operations Supervisor

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Position: Parts SupervisorLocation: Volkswagen Milton KeynesWorking Hours: Full-time, Monday to Friday with occasional Saturday shifts on a rota basisCompensation: Competitive salary up to £31,000 base plus performance-related bonusesEmployee Benefits: 25 days of annual leave in addition to public holidays, life insurance, pension plan, wellness support,...

  • Service Reception Manager- Volkswagen South Oxford

    2 months ago

    Cambridge, United Kingdom Marshall Motor Group Full time

    Job titleService Reception Manager- Volkswagen South Oxford Job referenceREQ09459 Date posted15/07/2024 Application closing dateBlank LocationVolkswagen South Oxford SalaryCompetitive and with a bonus and OTE scheme in place Contractual hours BasisFull time Job category/typeAftersales AttachmentsBlank Job description Role: Service Reception Manager ...

  • Automotive Sales Consultant

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Position: Automotive Sales Consultant Location: Volkswagen Milton Keynes Employment Type: Full-time Salary: £20,000 base plus uncapped commission and company vehicle Benefits: 25 days of annual leave plus public holidays, life insurance, pension plan, wellness support, employee discounts for servicing and popular retailers, along with a purchase discount...

  • Automotive Sales Consultant

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Position: Automotive Sales Consultant Location: Volkswagen Milton Keynes Employment Type: Full-time Salary: £20,000 base plus uncapped commission and company vehicle Benefits: 25 days of annual leave plus public holidays, life insurance, pension plan, wellness support, employee discounts for servicing and popular retailers, along with a purchase discount...

  • Automotive Sales Consultant

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Position: Automotive Sales Consultant Location: Volkswagen Milton Keynes Hours: Full-time, Monday to Friday with occasional weekend shifts Compensation: £20,000 base salary plus uncapped commission and company vehicle Benefits: 25 days of annual leave plus public holidays, life insurance, pension plan, wellness support, employee discounts for services and...

  • Marshall Skoda Milton Keynes

    2 months ago

    Cambridge, United Kingdom Marshall Motor Group Full time

    Job titleMarshall Skoda Milton Keynes - Service Technician Job referenceREQ09120 Date posted01/08/2024 Application closing dateBlank LocationSKODA Milton Keynes Salary£36,017 Basic plus uncapped OTE Based on individual time saved, team profit and CSI Bonus Contractual hours45 BasisFull time Job category/typeMechanical AttachmentsBlank Job description ...

  • Employee Relations Advisor

    2 months ago

    Cambridge, United Kingdom Marshall Motor Group Full time

    Job titleEmployee Relations Advisor (FTC) - Milton Keynes Job referenceREQ09320 Date posted04/07/2024 Application closing dateBlank LocationHead Office - Milton Keynes SalaryBlank Contractual hours BasisFull time Job category/typeHead Office AttachmentsBlank Job description Employee Relations Advisor - 12 month FTC (maternity cover) Location: Marshall...

  • Employee Relations Advisor

    1 week ago

    Cambridge, United Kingdom Marshall Motor Group Full time

    Job titleEmployee Relations Advisor (FTC) - Milton Keynes Job referenceREQ09320 Date posted04/09/2024 Application closing dateBlank LocationHead Office - Milton Keynes SalaryBlank Contractual hours BasisFull time Job category/typeHead Office AttachmentsBlank Job description Employee Relations Advisor - 12 month FTC (maternity cover) Location: Marshall...

  • Service Technician

    3 days ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Job Title: Service Technician - Volkswagen LoughtonAbout the Role:We are seeking a skilled and experienced Service Technician to join our team at Volkswagen Loughton. As a Service Technician, you will be responsible for carrying out servicing and maintenance of all vehicles across the brand, including electrical, mechanical, and hydraulic fault diagnosis and...