Claims Processing Specialist

3 weeks ago

Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

Position: Claims Processing Specialist

Location: Volkswagen Milton Keynes

Working Hours: Full-time, Monday to Friday from 8am to 6pm

Benefits: Enjoy 25 days of annual leave in addition to bank holidays, life assurance, a pension scheme, and a discounted vehicle purchase program, along with servicing and bodyshop services, access to a shopping discount portal, and more.

About Us

Marshall Motor Group stands as one of the largest automotive dealer networks in the UK, representing 23 of the most renowned car, van, truck, and motorcycle manufacturers, with a total of 141 dealerships across 34 counties.

We prioritize our workforce as much as our clientele. As a member of the Constellation Automotive Group, which encompasses webuyanycar, cinch, and BCA, we offer extensive opportunities for personal and professional growth.

Role Overview

In the capacity of a Claims Processing Specialist, you will collaborate with the Aftersales team, working closely with our workshop and service advisor teams. Your primary responsibility will be to oversee processes related to warranty claims, ensuring that all necessary procedures are adhered to for the successful completion of warranty work.

Candidate Profile

  • Previous experience in administration, preferably with exposure to manufacturer warranty processes.
  • Proficient IT skills, with a preference for experience in Kerridge (comprehensive training will be provided).
  • Detail-oriented and organized, with the ability to manage time and workload efficiently.
  • Strong interpersonal skills, capable of fostering positive relationships within the team and engaging with customers effectively.

Key Responsibilities

  • Ensure the precise and timely execution of all warranty and departmental administrative tasks.
  • Meet all departmental objectives while adhering to legal standards at all times.
  • Carefully plan and manage time to guarantee all tasks are completed within designated timeframes.
  • Welcome customers and visitors in a prompt, courteous, and professional manner.
  • Strictly comply with all Group, Manufacturer policies, and statutory regulations.

For further information regarding this opportunity or a career with Marshall Motor Group, please apply online, and one of our recruitment specialists will reach out to you.

We are committed to hiring the most qualified individuals and providing equal opportunities for employee advancement, including promotions and training, without discrimination based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

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