Claims Processing Specialist

3 weeks ago

Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time
Position: Claims Processing Specialist

Location:

Company: Marshall Motor Group

Hours: Full-time, 45 hours per week, Monday to Friday

Salary: Competitive, with potential bonuses and OTE scheme

Benefits: 25 days of annual leave plus bank holidays, life assurance, pension scheme, discounted vehicle purchase options, servicing and bodyshop services, and access to a discounted shopping portal.

About Us:
Marshall Motor Group stands as one of the UK's leading automotive dealer networks, representing a diverse range of esteemed car, van, truck, and motorcycle manufacturers across numerous dealerships nationwide. We prioritize our employees as much as we do our clientele.

As a member of the Constellation Automotive Group, which encompasses webuyanycar, cinch, and BCA, we offer extensive opportunities for personal and professional growth within our organization.

Role Overview:
As a Claims Processing Specialist, you will be an integral part of the Aftersales team, collaborating closely with our workshop and service advisor teams. Your primary responsibility will be to oversee warranty-related processes, ensuring that all procedures are followed meticulously to facilitate accurate warranty claims.

Key Responsibilities:
  • Ensure timely and precise completion of all warranty and departmental administration tasks.
  • Meet all departmental objectives while adhering to legal requirements.
  • Effectively manage your time to ensure all responsibilities are fulfilled within designated timelines.
  • Provide a warm and professional welcome to customers and visitors.
  • Strictly comply with all Group and Manufacturer policies, as well as statutory regulations.

Who You Are:
  • You possess prior administrative experience, ideally with exposure to manufacturer warranties.
  • You have strong IT skills, with experience in Kerridge being advantageous (full training will be provided).
  • You are organized and process-oriented, capable of managing your workload efficiently.
  • You excel at building positive relationships within your team and enjoy engaging with customers.

If you are interested in exploring this opportunity further or wish to learn more about a career with Marshall Motor Group, we encourage you to apply online. We are committed to hiring the most qualified individuals and providing equal opportunities for career advancement, training, and promotion, without discrimination based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

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