Bank Administrator

3 weeks ago


London, United Kingdom East London NHS Foundation Trust Full time

Job summary

Health E1 is a general practice managed by the East London Foundation Trust (ELFT). It registers patients who are homeless (this encompasses street homeless, hostel dwellers, those in temporary accommodation and those who have no secure housing). Patients register with the practice and are offered a full range of primary care services. We are a teaching practice and regularly have students on placement. The practice is also involved in outreach work to better meet the needs of the local homeless

Main duties of the job

Job Summary :

To provide effective reception, administrative and clerical support to ensure the smooth running of the reception and the Practice as a whole, enabling patients to receive a service that is efficient and sensitive to their needs.

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Job description

Job responsibilities

Kindly refer to the job description and person specification that is attached to the vacancy profile.

Person Specification

Education/Qualifications

Essential

Educated to GCSE standard or equivalent Good standard of Written and Spoken English

Desirable

English GCSE or NVQ1

Skills/Abilities

Essential

computer Literacy Good communication and interpersonal skills including the ability to communicate effectively verbally and in writing. Ability to prioritise workload, and plan and organise own time effectively 40-45 wpm typing speed Word packages including Word & Outlook Ability to work flexibly without direct supervision and prioritise workload, and plan and organise own time effectively.

Desirable

Other windows packages for example Excel, PowerPoint and Outlook

Experience

Essential

Experience of working in an administrative capacity within a team setting.

Desirable

Experience of Minute taking. Basic Cash Flow Management Experience in a health/mental health, education or social services environment.

Knowledge/ Understanding

Essential

Knowledge of Patient Administration systems.

Desirable

An Understanding of Office Procedures

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