Funding Specialist Administrator

1 month ago

Basildon, United Kingdom NHS Mid and South Essex Integrated Care Board Full time

Job summary

Advert only open to staff currently employed by the MSE ICB, MSEFT and EPUT.

Secondment to 31 July 2025.

Looking for something different? Wanting to take on a new challenge? An exciting secondment opportunity has arisen for a motivated individual to join our Mid & South Essex Care Board (MSE ICB) Funding Team.

The NHS exists to: Improve our health and well-being, support us to keep mentally and physically well, help us get better when ill, stay as well as we can throughout our lifetime especially when we cannot fully recover.

To make sure that the NHS can provide the best care for the maximum number of people it is vital that every penny is spent wisely. This means only funding treatments that have been demonstrated to work and where there is also a high likelihood of benefit for as many people as possible and a low likelihood of harm. We always must bear in mind that carrying out treatment that is not of great health benefit uses up resources that could be spent on really making a difference elsewhere.

We are looking for an highly effective, and competent level of administrative support. You will manage elements of, and to support, facilitate and monitor the progress of funding requests.

You will be responsible for decisions made during the course of your duties, seeking guidance and escalating issues where appropriate. You will assist in the delivery of project plans and workstreams, as directed by your line manager and raising any issues with delivery to your line manager.

Main duties of the job

You will :

Line-manage a small team, offering supervision for less experienced team members. Manage and handle all complaints pertaining to funding cases including those relating to Panel (and appeal) decisions, working closely with the ICB Complaints services to ensure complaints are resolved within the remit of NHS Complaints Process. Work within the constraints of the Individual Funding Requests (IFR) terms of reference, IFR process policy, service restriction policy and commissioning pathways, seeking advice and support from the Funding Advisor or other staff members when required. Deal with all individual funding requests including day-to-day queries from clinicians, patients, and GP practices. Support from the Funding Advisor, you will liaise with senior health professionals and management when necessary to clarify or resolve complex cases. Ensure all correspondence relating to individual cases is acknowledged and relevant parties are notified of funding decisions, ensuring effective communications at all times. Support in the management and minuting of the panel process, including preparation and presentation of cases and papers, in liaison with relevant ICB colleagues. Undertake audits in support of freedom of information requests and to support commissioners in healthcare needs assessment for future services.

As a member of the team, you will have an eye for detail, have the ability to assess and initiate work independently, working in a busy team.

About us

Mid and South Essex ICB is a statutory organisation responsible for the planning and delivery of local health and care services, across Mid and South Essex and is part of the wider integrated care system. Integrated Care Systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health of people who live and work in their area. The headquarters for the organisation is Phoenix Court, Basildon, but there is a hybrid model of working, which includes working across Mid and South Essex and home working.

We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome applications regardless of peoples age, disability, sex, gender, identity and gender expression, sexual orientation, race or ethnicity, religion or belief. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustment for people who have a disability. We would also encourage applicants to raise any personal circumstances they would like us to be aware of so that we can consider possible adjustments.

Unfortunately, the organisation does not have a Sponsorship licence.

Job description

Job responsibilities

ROLE PURPOSE / SUMMARY

The Mid and South Essex Integrated Care System will comprise the Integrated Care Board (ICB), which is the statutory body for the NHS, and the Integrated Care Partnership (ICP), which is a committee of the ICB, and brings together key health, care, community, and voluntary sector organisations across the area.

The ICS has a bold ambition to deliver improved outcomes for our population through our four Alliances, and we are placing clinical and professional leadership and the voice of our residents at the heart of realizing this ambition.

The post sits within the Clinical Leadership and Innovation directorate.

The Clinical Leadership and Innovation Directorate is charged with putting clinical and multi-professional leadership at the heart of our system. This means that our health and care performance benefits from the active support and participation of staff within the ICS as part of their day-to-day work. The Directorate will support the system by preparing the ground for the adoption of a Stewardship Approach as well as managing the transition including ongoing pathway development, specialist commissioning activities and change-making within current BAU activity. It will then transform our system by managing our health and care resources through the formation of and delivery by stewardship groups.

At the same time, it will ensure the safe and effective use of medicines and optimize medicines use to improve health outcomes and the quality of care. It will do this by leading the strategic transformation of medicines optimisation work and ensuring the ICB undertakes all its statutory duties in relation to medications. It will also lead on integration, commissioning and contracting, development clinical community pharmacy services and the development of systems and processes to provide quality and patient safety assurance for use of medicines in commissioned services.

The post holder will work as part of the funding team in the implementation of funding policy across a broad range of areas.

The purpose of the role is to manage elements of, and to support, facilitate and monitor the progress of funding requests.

The post holder will provide a highly effective and competent level of administrative support. This will include organising and managing prior approvals, managing shared mailboxes, updating, and maintaining data bases. The post holder will understand, implement and contribute to funding policy.

COMPETENCY BASED KEY DELIVERABLES

Responsible for decisions made during the course of duties, seeking guidance and escalating issues where appropriate Assist with the delivery of project plans and workstreams, as directed by line manager and raising any issues with delivery to line manager Supervision of less experienced team members Responsible for the monitoring of one or more budgets Responsible for providing a fully comprehensive and quality administrative service for all funding requests. Manage and handle of all complaints pertaining to funding cases including those relating to panel (and appeal) decisions, working closely with the ICB Complaints services to ensure complaints are resolved within the remit of the NHS Complaints Process Work within the constraints of the individual funding requests (IFR) terms of request, IFR process policy, service restriction policy and commissioning pathways, seeking advice and support from the Funding Advisor or other staff members when required. Deal with all individual funding requests including day-to-day queries from clinicians, patients, and GP practices With support from the Funding Advisor, liaise with senior health professionals and management when necessary to clarify or resolve complex cases Ensure that all correspondence relating to individual cases is acknowledged and relevant parties are notified of funding decisions, ensuring effective communications at all times Support in the management and minuting of the panel process, including preparation and presentation of cases and papers, in liaison with relevant ICB colleagues. Ensure that all documentation pertaining to cases heard on behalf of the ICBs is complete prior to submission to IFR Panel for review. Complete all case documentation and correspondence with clinicians, patients, and their GPs as appropriate. Ensure the production of regular reports for Commissioners, the Board or other committees on the number and type of requests and outcome of case panel decisions. In addition, to provide regular financial reports of spend for IFR cases. Carry out research and provide (in liaison with health professionals) supporting documentation associated with individual requests. This may include clinical research, financial costings and supporting evidence of exceptionality to inform consistent and fair decision-making. Liaise with ICB staff, public health, clinicians, patient experience (including complaints and PALS) colleagues, healthcare providers as well as external parties, including MPs. Identify and review policy documents, guidance and examples of good practice and disseminate information as necessary with regards to the IFR commissioning processes. Undertake audits in support of freedom of information requests and to support commissioners in healthcare needs assessment for future services. Person Specification

Partnership Working / Leadership

Essential

Ability to demonstrate commitment to delivering the NHS People Promise and the ICB Values Provide effective, inclusive and compassionate management (if applicable to the role), ensuring all voices are heard and creating and nurturing a culture where staff feel safe to speak up Good communicator, with ability to liaise with colleagues at all levels Ability to work as part of a team or independently Takes personal responsibility for actions and their impact Ability to work in a collaborative way across organisational/sector boundaries in order to achieve the highest quality outcomes for patients

Knowledge / Understanding

Essential

Knowledge of administrative systems and procedures Understanding of practices within required field of work Understanding of the current issues impacting on the NHS

Experience

Essential

Experience of providing senior level administrative and project support and developing and implementing administrative systems Experience of managing incoming and outgoing information requirements, handling correspondence/queries which may be complex, sensitive, or highly confidential. Experience of directing/line managing others within a team Experience of updating and developing policies/practices/systems within own area of work.

Other

Essential

Personal qualities of honesty and integrity. Possess a positive attitude Requirement to spend substantial amounts of time inputting at a keyboard or reviewing computer information via the VDU

Qualifications

Essential

Degree or equivalent level of experience in relevant role Diploma plus evidence of additional training/experience to support the requirements of the role

Skills

Essential

Good communications skills using a range of methods written and verbal. Experience in handling difficult and potentially sensitive cases Experience in dealing with angry or upset patients and/or relatives, and potentially / actual contentious situations. Advanced IT skills in Microsoft applications including Word, Excel, PowerPoint and Outlook Minute taking High level of attention to detail Ability to managing own workload, working to deadlines with minimal supervision

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