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Manager of Fund Operations

2 months ago


Basildon, Essex, United Kingdom SS&C Technologies Holdings Full time
Position Overview

SS&C Technologies Holdings is looking for a Fund Operations Manager to lead and direct the Fund Dealing specialists in order to meet and surpass organizational goals by establishing robust control frameworks while enhancing the quality and efficiency of the trading operations.

About SS&C Technologies Holdings

SS&C is a leading global provider of investment, financial services, and software solutions for the financial services and healthcare sectors. Recognized on the Fortune 1000 list as a top U.S. company by revenue, SS&C is headquartered in Windsor, Connecticut, employing over 20,000 professionals across more than 90 offices in 35 countries. Approximately 18,000 financial services and healthcare organizations, ranging from the largest institutions to local firms, rely on SS&C's innovative products and services to manage and account for their investments.

Key Responsibilities

  • Oversee and manage order routing and execution across various systems and platforms.
  • Establish and uphold a strong control framework.
  • Provide coaching, training, and constructive feedback, along with regular one-on-one meetings and career development opportunities for the team.
  • Foster a high-performance culture where the team is motivated to exceed the established KPI and SLA standards.
  • Enhance staff engagement and motivation.
  • Manage performance and attendance effectively.
  • Plan strategically and think ahead to meet all competing deadlines and priorities.
  • Identify and implement process improvements to enhance quality, increase efficiency, and mitigate risks.
  • Build and sustain positive relationships with all internal and external stakeholders.
  • Collaborate effectively with internal teams and across the broader SS&C organization.
  • Accurately process high-value trades with meticulous attention to detail.
  • Interpret and communicate complex data effectively.
  • Ensure compliance with all regulatory training requirements for yourself and your team.
  • Adhere to best market practices and regulatory standards.
  • Actively seek and respond positively to feedback.
  • Utilize service failures as learning opportunities to enhance processes, procedures, and overall service quality.
  • Support team objectives and contribute to the success of the overall SS&C Wealth Management division.
  • Maintain a comprehensive understanding of your role and its impact on the team and the organization.
  • Focus on professional standards and results that directly influence business objectives.
  • Be open to taking on additional tasks and projects to improve team and departmental performance.

Essential Skills

  • Experience in People Management and Leadership, preferably within the Financial Services sector.
  • Technical proficiency with the ability to analyze and interpret complex information.
  • A commitment to quality and a passion for delivering excellence.
  • Proven ability to build effective relationships with internal stakeholders and external clients.
  • Accountability for achieving objectives and tasks, holding both yourself and your team responsible.
  • Experience in successful change management.
  • Proactive in seeking new opportunities to enhance service delivery.
  • Solution-oriented mindset, capable of anticipating issues and proactively resolving them.
  • Demonstrates integrity in all professional interactions.
  • Effective time management and coordination skills.
  • High levels of accuracy and attention to detail.
  • Strong verbal and written communication abilities.
  • Proficient in utilizing complex IT systems.
  • Familiarity with Microsoft Office applications.

We value diversity and encourage applications from individuals of all backgrounds, particularly those from under-represented groups, to enrich our perspectives and discussions. We are committed to fostering a diverse workforce in every sense.