Manager of Fund Operations

3 weeks ago

Basildon, Essex, United Kingdom SS&C Technologies Holdings Full time
Position Overview

SS&C Technologies is seeking a Manager of Fund Operations to lead and supervise the Fund Dealing specialists, ensuring that business objectives are met and exceeded through the establishment of robust control frameworks while enhancing the quality and efficiency of the trading process.

About SS&C Technologies

SS&C is a worldwide leader in providing investment, financial services, and software solutions for the financial services and healthcare sectors. Recognized on the Fortune 1000 list as a top U.S. company by revenue, SS&C is based in Windsor, Connecticut, employing over 20,000 individuals across more than 90 offices in 35 countries. Approximately 18,000 financial services and healthcare organizations, ranging from the largest institutions to local firms, utilize SS&C's products and services to manage and account for their investments.

Key Responsibilities

  • Oversee and manage order routing and execution across various systems and platforms.
  • Develop and uphold a strong control framework.
  • Provide coaching, training, feedback, and career development for team members.
  • Foster a high-performance culture where the team aims to surpass minimum standards outlined in KPIs and SLAs.
  • Engage and motivate staff effectively.
  • Manage performance and attendance.
  • Plan effectively and think ahead to meet conflicting deadlines and priorities.
  • Identify process enhancements to improve quality, boost efficiency, and mitigate risks.
  • Build and maintain positive relationships with all internal and external stakeholders.
  • Collaborate with internal teams and across the broader SS&C organization.
  • Process high-value trades accurately with meticulous attention to detail.
  • Interpret and communicate complex data effectively.
  • Ensure completion of all regulatory training for oneself and the team.
  • Adhere to best market and regulatory practices.
  • Actively seek and respond positively to feedback.
  • Utilize service failures as learning opportunities to enhance processes, procedures, and overall service quality.
  • Support team goals, assist colleagues, and contribute to the success of the SS&C Wealth Management division.
  • Maintain a comprehensive view of one's role and its impact on the team and organization.
  • Focus on professional standards and results that directly influence business targets.
  • Take on additional tasks and projects within the department to enhance team and departmental performance.

Essential Skills

  • Experience in People Management and Leadership, preferably within the Financial Services sector.
  • Technical proficiency with the ability to analyze and interpret complex information.
  • Quality-focused with a commitment to delivering excellence.
  • Proven ability to build effective relationships with internal stakeholders and external clients.
  • Accountable for achieving objectives and tasks, holding oneself and the team responsible.
  • Experience in successful change management.
  • Proactive in seeking new opportunities to enhance service delivery.
  • Solution-oriented, capable of anticipating issues and finding positive resolutions.
  • Demonstrates integrity in all actions.
  • Skilled in effective planning, time management, and coordination of others.
  • Exhibits high levels of accuracy and attention to detail.
  • Strong verbal and written communication abilities.
  • Proficient in utilizing complex IT systems.
  • Competent in using Microsoft Office applications.

We encourage applications from individuals of diverse backgrounds and particularly welcome candidates from under-represented groups to enrich our perspectives and discussions. It is essential for us to cultivate a diverse workforce in every sense.

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